ZenCAM Installation

ZenCAM Installation

1.Introduction

Welcome to the ZenCAM installation guide. This guide is designed to help you through the installation and setup process of ZenCAM, whether you are a professional installer or a fleet manager. It covers various ZenCAM models, ensuring your camera system is installed correctly and optimally. 

2.System Overview

ZenCAM offers different models to suit various installation needs:

2.1.No Power Box:

  1. Needs to be hardwired.
  2. Suitable for standard installations for dual channel setup.

2.2.Standard Power Box:

  1. Can be hardwired or installed through the OBD port.
  2. Suitable for standard installations with 2 channels expansion.

2.3.Diagnostics Box:

  1. Can be hardwired or installed through the OBD port.
  2. Ideal for installations requiring vehicle diagnostics integration.

2.4.Power Box Max:

  1. Allows expandability to six channels.
  2. Can be hardwired or powered through OBD port.
  3. Perfect for complex setups requiring multiple camera channels.

3.Pre-Installation Checklist

3.1.Tools & Equipment


1
Common screwdriver kitTighten screws, optional1pc
2
CrowbarPry up the vehicle panel1pc
3
TiesBundle cablesPrepare as needed
4
Dry cleaning clothClean the dashboard1pc
5
Mobile phone/PadInstall the Veyes App for video preview and parameter configuration1pc
6
Steel tapeMeasure the installation height of the forward-facing ADAS lens and assist the installation in other scenarios1pc
7
Mark penMark lines for Dashcam installation1pc
8
Cutting nippersCut and strip wires1pc
9
Insulated rubber tapeWrap wire ends1pc
10
ScissorsCut insulated rubber tape or wire clip1pc
11
MultimeterLocate vehicle power supply, measure the conduction of harness, and measure pulse signal1pc
12
Waterproof tapeWaterproof protection for outdoor wire connectors1pc
13

Hole and Poke Tool
It is used to poke a wire to add external wire connections
1 Set
14

Fuse Add a Circuit

Connections To add a extra fuse line on the current running electrical fuse
2 per Camera
15

Fuse Link
To add fuse for safety before any external connection
2 Per Camera
16

Soldering Iron
It is used to solder the connection
1
17

Soldering Tool
Need to solder
1
18

Fuses
Use max 5 amp
As needed

3.2.Safety Precautions




  1. Ensure the vehicle is turned off and parked in a safe, stable environment.

  2. The vehicle should be on a flat surface to prevent any movement during installation.

  3. Wear protective gear as necessary (gloves, eyewear).

4.Installation Process

4.1.Installation of SIM Card and Memory Card

Take out the Dashcam (power-off), and use the Allen key in the kit to open the card slot panel on the right of the Dashcam by turning counterclockwise.



Install SIM card and Micro SD card as shown in the figure below (pay attention to the insertion direction of the cards).
Once you hear the click sound when pushing in the cards completely, it indicates that the cards are installed in the correct direction; if there is obvious friction resistance during installation, it indicates that the installation direction is wrong. Take out the cards in time to avoid any damage to the cards and the card holder.
If the Micro SD card and SIM card are too small to be pushed in the card slot completely by hand, you can put the card in the card slot and then push it in with the crowbar included in the package.



After installation of the SIM card and Micro SD card, remove the lens protection stickers on the front and rear lenses of the Dashcam, and tear off the protective film on the LED light on the front panel, as shown in the figure below.
       


4.2.Camera Placement & Installation of Dashcam Bracket

  1. Identify the recommended installation location on the windshield.
  2. Please refer to the below diagram to ensure correct placement, avoiding obstructions and without blocking driver view



Park the vehicle on the horizontal ground, clean the interior and exterior of the glass in the target installation area with alcohol cotton to ensure that no dirt on the glass in this area will affect the angle of view of the lens for road condition monitoring, and ensure the glass is dry.


Tear off the 3M adhesive tape, install the bracket horizontally on the target installation area of the front windshield (the upper edge of the bracket should be parallel to the upper edge of the windshield) according to the direction indicated by the arrow on the bracket, and press the bracket for 10s to ensure that no air bubbles remain between the bracket and the glass.


Note: When installing the bracket, install the bracket according to the direction indicated on the bracket, so that the toothed side faces to the right.




 

4.3.Installation of Dashcam

Connect the Dashcam to the bracket with the front side facing inward (with the teeth on the right side of the bracket engaged with those on the right inner side of the Dashcam), and tighten the bracket stud clockwise with a PH2 cross screwdriver (before tightening, first adjust the Dashcam to be vertical).




4.4.Angle Adjustment and Fixation of Dashcam

  1. Adjust the Dashcam back and forth so that it is vertical.
  2. Fasten the bracket stud to ensure that the angle of the Dashcam will not be changed easily, and fix the Dashcam.
When fixing, ensure that the cockpit camera screen meets the following conditions:
  1. The center of the cockpit shall be in the middle of the screen.
  2. The cockpit screen shall be horizontal.
  3. The vehicle steering wheel shall be shown at the lower left/right corner of the screen.
The cockpit rendering after the lens for cockpit monitoring is properly adjusted is as follows:





Use a screwdriver to fasten the bracket studs clockwise so that the Dashcam will not shake easily.



 


*Note:
  1. Make sure that the connection between the bracket and the Dashcam is fastened (the device is rigidly connected with the vehicle), so that the Dashcam will not shake easily. Otherwise, the GPS positioning will be inaccurate.
  2. Only after the Dashcam is firmly connected with the vehicle can the device be powered on.
  3. If the device is fixed and installed after power-on, it shall be powered on again before being tested or used.

5.Wiring and Power Connection

For Hardwire Models:

  1. Run the cable through the vehicle’s headliner to the fuse box.
  2. Ensure the power box is firmly mounted
  3. Connect the respective wires to the fuse box
 

For OBD Models:

  1. Run the cable through the vehicle’s headliner to the OBD port
  2. Ensure power box is firmly mounted
  3. Connect the camera’s OBD connector to the vehicle’s OBD port.


Below is the Information on how to set up the wirings for different power boxes

5.1.No Power Box

  1. After mounting the camera on the windshield connect the camera to the Power Cable and run the cable through the vehicle's headliner to either the OBD port or the fuse box based on the preferred installation method.
  2. If you are using the OBD connection then run the cable next to the OBD port and secure the connection
  3. If you are hardwiring the connection then run the cable next to the fuse box and below is how the wired needs to be connected:
  1. Red wire to constant power
  2. Orange wire to Ignition power
  3. Black wire to ground





5.2.Standard Power Box

  1. After mounting the camera on the windshield connect the camera to the Power Supply Box and run the cable through the vehicle's headliner to either the OBD port or the fuse box based on the preferred installation method and ensure Power Box is firmly mounted
  2. If you are using the OBD connection then run the cables next to the OBD port and and secure the connection
  3. If you are hardwiring the connection then run the cable next to fuse box and below is how the wires need to be connected:
  1. Red wire to constant power
  2. Orange wire to Ignition power
  3. Black wire to ground



5.3.Diagnostics Box

  1. After mounting the camera on the windshield connect the camera to the Host connecting cable and run the cable through the vehicle's headliner to either the OBD port or the fuse box based on the preferred installation method and ensure Power Box is firmly mounted
  2. If you are using the OBD connection, then after running the cables next to the OBD port, connect the cables to the Power Box Plus, firmly mount the Power Box and then connect it to the 16PIN OBD connection cable and secure the connection
  3. If you are hardwiring the connection, then after running the cables next to the Fuse Box, connect the cable to the Power Box Plus, firmly mount the Power Box and then connect it to the Hardwire connection cable and secure the connection to the fuse box as shown below
  1. Red wire to constant power
  2. Black wire to ground





5.4.Power Box Max

  1. After mounting the camera on the windshield connect the camera to the Power & Signal Connection Cable and Network Port Connection Cable and run the cables through the vehicle's headliner to either the OBD port or the fuse box based on the preferred installation method and ensure Power Box Max is firmly mounted
  2. If you are using the OBD connection, then after running the cables next to the OBD port, connect the cables to the Power Box Max, firmly mount the Power Box and then connect it to the 16PIN OBD connection cable and secure the connection 
  3. If you are hardwiring the connection, then after running the cables next to the Fuse Box, connect the cables to the Power Box Max, firmly mount the Power Box and then connect it to the Hardwire connection cable and secure the connection to the fuse box as shown below
    1. Red wire to constant power
    2. Orange wire to Ignition power
    3. Black wire to ground





 

6.Calibration and Configuration

6.1.ADAS Calibration Setup

This section applies to all power boxes
Measure the vertical height (accurate to cm/inch) from the ground to the lens for road condition monitoring of ZenCAM with a tower ruler or tape and take it as the ADAS lens installation height. 
Measure the horizontal distance from the lens for road condition monitoring of ZenCAM to the outermost edge of the left tire (standing outside the vehicle and facing the left side of the front end) and take it as the left margin of the ADAS lens. 
Measure the front end width (the distance between the outermost edges of the tires on both sides) and the front end length (the horizontal distance from the ADAS lens to the license plate). Refer to the figure below for the example of distance measurement.
Note: When the vertical height from the ground to the lens for road condition monitoring of ZenCAM is measured, read the height value after making sure that the tower ruler or tape is perpendicular to the ground.


After taking the measurement above, follow the steps below:

Download the Veyes app from the links below:
  1. IOS
  2. Android
Power on the unit and wait for the camera WIFI LED to turn on



Connect to Wi-Fi. (Ensure connected to camera 003F or 00D2 or 00710).



  1. Launch Veyes application and ensure you are connected to the camera and enter the following credentials:

    Username: admin

    Password:  For password contact our support at  support@zenduit.com +1 (855) 936-3848 x 2

After the connection is completed, log in to the Veyes app and navigate to Preferences > Alarm > AI App > Calibration Parameter, the ADAS calibration height can be in cm or in inch. In the parameter input boxes, fill in the ADAS lens installation height, the left margin of the ADAS lens, and the front end width and front end length read in the previous step, respectively. Select left rudder or right rudder at Steering Wheel Position. The vehicle is a left rudder one if the driver's seat faces forward and the steering wheel is on the left side of the cockpit and a right rudder one if the steering wheel is on the right side of the cockpit. Tap Save after filling in the parameters and the steering wheel position


6.2.Diagnostic File Setup

This section applies only if Diagnostic Box and Power Box Max were installed using OBD connector 

While connection is still established, navigate to General > Basic Info > Server Status and ensure that the server is connected



After ensuring the server is connected, navigate to the following Genera > Basic Info > OBD Data and enter the VIN of the camera 
 

The system displays ‘invalid content!’ if the VIN content is incorrect. 


After inputting the VIN, click on SET CAR MODEL to enter the setting model interface. 

  1. Select the corresponding vehicle type according to the brand information of the vehicle 

  2. After selecting the corresponding model, click Set to upgrade the model file online and wait for the upgrade result of the model file 

  1. Result is the upgrade result display area, and the Task Completed indicates that the upgrade is successful. After the upgrade is successful, data verification and testing can begin






Ensure OBD data coming in the list below, some data points won’t be available as the car model do not support them




*Note:
1. Please confirm whether the model is correct. An inconsistent model may cause faults on the vehicle instrument！
2. This product only supports original models, not modified vehicles. If instrument failure is caused by docking modified vehicles, please be responsible for all consequences!
3. When replacing the vehicle, in order to ensure that the device will not send the agreement content of the previous vehicle, resulting in instrument failure, click 【CLEAR CAR MODEL】 before disassembly and assembly.





6.3.Power Box MAX Expandability Setup 

This section applies only if Power Box Max is installed
Given that the camera is connected to Power Box Max, it is powered on and the Auxilary cameras are connected as shown below ( You can connect 4 four pin Aux cameras or 3 four pin Aux cameras and 1 six pin Aux camera)



The camera and Power Box Max are connected by two cables, one is a power cable and the other is a LAN cable. Therefore, video data is transmitted through the LAN. Click fast setup in IPC Setup. Then the Fast Setup screen pops up, and shown the extern video channel:
Click IPC Bind to complete the channel binding. The device prompts “fast setup success” and device channels Displays the channel IP address and port corresponding to Power Box Max



While on the Veyes app: Go to Preferences>Surveillance>IPC set up and click on Fast Setup as shown in the screenshot below:



Then the Fast Setup screen pops up, and shown the extern video channel:



Click IPC Bind to complete the channel binding. The device prompts “fast setup success” and device channels Displays the channel IP address and port corresponding to Power Box Max.

 

6.4. Input Sensors Setup 

The device is equipped with a conventional power box and supports up to 10 inputs, including 4 IO inputs.

IO Alarm Screen Overview:

  1. Serial Number:
    Options include Sensor1, Sensor2, Sensor3, and Sensor (up to eight IO inputs are supported when using the UPS power box).

  1. Name:
    Sensor names can be customized or modified to suit specific requirements.

  1. OSD (On-Screen Display):
    Represents the sensor name abbreviation, which can be customized for OSD superimposition.

  1. Alarm Type:
    Options are     Alarm or Event.

    • When Alarm Type is set to Alarm:

      • The alarm is superimposed on both the preview screen and recorded footage.

      • The alarm is uploaded to the platform.

      • Alarm logs are recorded.

    • When Alarm Type is set to Event:

      • OSD superimposition is enabled.

      • The alarm is not reported to the platform.

      • Alarm logs are recorded.

  1. Sensor Uses:
    Defines the purpose of the sensor, which can include:

    • Left Steering

    • Right Steering

    • Brake

    • Privacy

  1. Trigger Settings:
    Tap     Setup to access the configuration screen for sensor triggers.


1) Trigger Settings:

The trigger can be set to one of the following modes, with High as the default setting:

  • High: Normal state is Low; it switches to High when triggered.

  • Low: Normal state is High; it switches to Low when triggered.

  • Pulse: Normal state is Low; the state fluctuates when triggered.

InfoVoltage Detection:
The voltage at the 0 port can range from 0 to 36V. Values below 5V are considered Low, and values above 3.5V are considered High. Ensure that the device operates within this range to avoid damage. Note: Strsamas is not responsible for any device damage caused by exceeding the detectable voltage range.

2) Effective Alarm Time:

This defines the period during which multiple triggers of the same alarm are treated as a single alarm.

  • Value Range: 0–10 seconds (default is 5 seconds).

  • Example: If a motion detection alarm is triggered at 13:23:30 and cleared at 13:23:50, setting the effective time to 10 seconds means that any new motion detection alarm triggered within the next 10 seconds will be considered part of the same alarm. This prevents multiple redundant entries in the alarm log.

The alarm linkage will remain active until all subsequent motion detection events are cleared.

7.Post-Installation

  1. Check the camera feed on the ZenCAM dashboard.
  2. Test for clear video feed and proper recording.
  3. Refer to the troubleshooting section if issues arise.

8.Troubleshooting and Support

Please access the below links for the troubleshooting camera issues:
If the camera is not connecting please refer to this troubleshooting guide - Camera Connectivity Troubleshooting Guide
If the camera does not not pick up the APN automatically then refer to this link - Set up APN Manually
To view the footage from the SD card - Viewing Videos from AD Plus SD Card
Check device recording status - How to check the device recording status for the AD Plus Device?


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