Media Error

Media Error

Procedure:

Error TypeExplanationActions to be taken
Write ErrorData cannot be written due to SD
corruption or reserve sectors full.
Format SD Card

Note: Please contact support before formatting the SD card, since the configuration will differ for each scenario.
Full, Full/SD Card, Full/SD1SD card is full and overwrite setting is
off (all SmartWitness devices have overwrite mode ON by default,
this error should not be seen: Until the time SD card is corrupted)
Format SD Card

Note: Please contact support before formatting the SD card, since the configuration will differ for each scenario.
No SDSD card is not inserted to deviceInsert the SD card
Door OpenCP4 units only. This indicates that the SD card door latch is not closed.Close the Sd card Door
ProtectedWrite Protect switch onFormat SD Card

Note: Please contact support before formatting the SD card, since the configuration will differ for each scenario.
No Media errorsAcknowledgement that MediaFormat request was
successful and there are no more Media Error entries detected;
N/A


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