Configure a Failure Hierarchy for an Asset or Asset Category


            Failure Codes are available to users on the Enterprise CMMS only. The ZenduMa failure codes hierarchy is built on the standard problem, cause, and action framework, and loosely resembles a family tree. By classifying repairs using failure codes during the work order, your organisation has the ability to report on similar issues, spot trends, and take corrective action to prevent future occurrences. As the procedure to configure an asset or asset category are virtually identical, this document outlines how to create a failure hierarchy for an asset category. 


            1.  Turn on and add Failure Codes

            2. And, if required  Import Problem/Cause/Actions

            Configure a Failure Hierarchy for an Asset Category

            1. To configure a failure hierarchy for an asset, or asset category click  Settings,   CMMS Settings,  and  Maintenance and Work Order

            2. Ensure the functionality is switched on as per the  Turn on, and add Failure Codes  procedure

            3a. To configure a failure hierarchy for an asset category, click  Configure Nesting for Asset Categories

            3b. To configure a failure hierarchy for an asset, click  Configure Nesting for Assets

            4. In the   Asset Categories/Problems  tab, select the asset category to configure

              5. Select the   Problems   you wish to add for the asset category

            6. Click   Save Asset Category Configuration

            7. Next, click  Causes and Actions

            8. Select the   Problem  that you wish to assign   Causes,  and   Actions   to

            9. Select the   Causes  you want to associate with this problem

            10.  Select the   Actions   you want to add to the problem

            11.  Click   Save Action Cause   to lock the failure tree for this asset category

            12.  Repeat this process for other problems associated with the asset category.

            13.  The process is similar to configure a failure hierarchy for an asset.  After step 3b., simply select an asset from the   Asset  dropdown menu, select   Problems,  click  Save Asset Configuration,  and follow steps 7-12.

            Updated: 10 Apr 2017 03:34 AM
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