Surfsight FAQ
SS Hard-wire the Zenducam Z6 to the Vehicle Fuse Box - In vehicle Installation
Hard-wiring a dashcam to the vehicle’s fuse box is one of the most common installation methods to power your dashcam. In order to utilize the Zenducam Z6 full features such as active standby, the camera must be connected to a constant 12V power ...
SS Zenducam Z6 Hardwire Installation
Hardwire Installation of the Zenducam Z6 Device The Zenducam Z6 may only be connected to a power source using the supplied cables. The camera's cylinder side is where the input power connector is located. If using the USB cable as the power source, ...
SS Z6 In vehicle Installation - Hard-wire the Z6 to the Vehicle Fuse Box
Hard-wiring a dashcam to the vehicle’s fuse box is one of the most common installation methods to power your dashcam. In order to utilize the Z6 full features such as active standby, the camera must be connected to a constant 12V power source. NOTE: ...
HW ZenduCam SS Z6 Dual Camera (TWILIO Super SIM)
Product Specs: Product Description: ZenduCAM Z6 HD Dual Camera (Road and Cabin facing) Hardware Kit. Wide angle front and cabin facing cameras. IR Night vision for clear image. Built-in LCD screen. LTE 3G/4G support, wifi and bluetooth ...
Z6 Camera - Adding an APN from a QR code
This article will explain how to add an APN from a QR code: An Access Point Name (APN) provides information from your network provider that enables the AI-12 dashcam to connect to the internet. Accoun IMPORTANT NOTE: To add an APN from a QR code, ...
Connect the dashcam to a power source - Z6
Procedure: To utilize the full features of the Z6 dashcam, including Standby mode, your dashcam must be connected to a constant 12V or 24V minimum 2A power source. The dashcam should only be connected to a power source using the supplied cables. The ...
Mount the dashcam onto your windshield - Z6
Procedure: To mount the AI-12 dashcam on a vehicle's windshield: Attach the mounting bracket onto the dashcam. Once attached, the mounting bracket locks the dashcam into position. Press the touchscreen of the AI-12 dashcam to wake it up. Enter the ...
Set distracted driver features - Z6
Procedure: By default, the Distracted Driver feature in the Z6 dashcam is turned On, enabling drivers to receive in-cabin visual and audio alerts whenever a distracted driving event occurs. Only administrators can change this setting, similar to all ...
Driving Alerts - Z6
Procedure: The Z6 Camera triggers visual and audio alerts when detecting a risky driving or distracted driving event. An icon on the dashcam touch screen turns red, indicating a visual alert, while the dashcam also beeps to give an audio alert. The ...
Z6 Camera Specifications
Element Description Network data Global band Micro-SD 0.59" x 0.47" x 0.029" (15 x 12 x 0.76mm) WiFi Ability to act as hotspot or connect to WiFi Access Point GPS GPS AGPS Road-facing camera 1080P HD adjustable FOV(D)140° wide-angle camera ...
Set and manage your dashcam PIN for Z6 Dashcam
Procedure: The default PIN is 3333. This PIN is publicly available in our support documentation and website knowledge base. To secure access to the Z6 dashcam, you should change the PIN for your dashcam To Change the PIN: Press the touchscreen of the ...
Insert the SIM and SD cards into the dashcam
Procedure: To install the SIM and SD cards: Use the special screwdriver included in the box when you purchased the dashcam to remove the safety screws that lock it. Insert the SIM and SD cards, as needed NOTE: Only insert a microSIM card. If you ...
Calibrate Z6 Camera
Procedure: NOTE: Before you start, make sure that the vehicle is parked on a level surface with the engine off. To Calibrate the accelerometer: Turn off the vehicle ignition. Check that the dashcam is on. Press the touchscreen of the Z6 dashcam to ...
Navigate the dashcam screen for drivers for Z6 DashCam
Procedure: To turn on the dashcam screen and access the menu: Press the touchscreen of the Z6 dashcam to wake it up. Enter your PIN to unlock the dashcam. The screen unlocks and the menu can be viewed. The main screen has the following menu items: ...
Customize auxiliary camera settings for Z6 Dashcam
Procedure: Open a web browser and navigate to 192.168.1.88. Click PC View. Enter admin in both the username and password fields and then click Login to open the auxiliary camera dashboard. On the left navigation bar, click Settings at the top. Click ...
Connect the auxiliary camera to WiFi using a web browser for Z6 Dashcam
Procedure: Connect the camera to a 12V power source. Open the internet network on the device you are using to set up the connection. Turn on the WiFi connection for the camera. A new WiFi connection appears on the list: ‘IPCAM-XXXX’ (the serial ...
Pair the auxiliary camera over Wifi using the Surfsight View app for Z6
Procedure: To pair auxiliary cameras using the app: Install the Surfsight View app from your app store onto an appropriate device. From the device settings, select the auxiliary camera's WiFi. Auxiliary camera WiFi names appear similar to: ...
Unlock the Z6 dashcam to access and adjust settings
Procedure: Press the touchscreen of the AI-12 dashcam to wake it up. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently. The screen unlocks and the menu can be viewed.
Reset/Reboot Z6 Dashcam
Procedure: You can reset the Z6 dashcam using the reset button on its side. There are various reasons to do this, such as: the dashcam doesn't turn on Note: Ensure the dashcam is fully charged. the dashcam screen is frozen the dashcam is not ...
Z6 Dashcam Settings
Procedure: Press the touchscreen of the Z6 dashcam to wake it up. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently. The screen unlocks and the menu can be viewed. Press Settings to open a menu with the ...
Performing hard reset in Z6 Devcie
This article will demonstrate how to do a hard reset on the Z6 camera device. The camera reset can be done by pressing the reset button for at least 5 seconds on the device itself.
ZenduCAM Z6 - Manual sd card FW update 3.9.79
This Guide illustrates the step-by-step method of sd card firmware update Steps: Download the full_AI-23_3.9.79.zip file (at https://upgrades.surfsight.net/3.9.79/full_AI-12_3.9.79.zip) and save it on your computer as update.zip. NOTE: on most ...
APN for Flolive sim cards
This article will give you information on the APN for Flolive sim cards. MCC: 222 MNC: 01 APN: flolive.net
Z6 cameras - Unable to View Live Stream but camera is recording
Info: It is caused due to network issue, when the 4G/LTE signal is not strong, the camera switches to a slower (2G/3G) networks where the live view is impossible. And it seems the camera stays on the slower network until reboot. To fix the issue, ...
ZenduCAM - Disable the Audio for Z6 cameras
This article will explain how to disable the audio for Z6 cameras in ZenduCAM. Steps 1. Go to the ZenduCAM portal 2. Go to Admin tab->Devices 3. Select the device and click on Edit 4. Select 'Parameter' option ...
Changing Driver PIN - ZenduCAM Z6
This article explains how to change the Driver PIN for your ZenduCAM Z6. Driver PIN The Driver PIN code allows setting an additional PIN code for the driver. The Driver PIN code limits access to the dashcam menu. It allows accessing the ‘Live ...
Changing PIN - ZenduCAM Z6
This article explains how to change the PIN for your ZenduCAM Z6. Default PIN The default PIN code is 3333. To secure access to the dashcam, we recommend changing the PIN code. Steps To change the PIN code, follow the steps below: 1. Press the ...
Adjusting the Viewing Angle of the AI-12 - ZenduCAM Z6
Follow this article step by step in order to adjust the viewing angles of both the road and cabin-facing cameras. Steps Dismount the AI-12 camera from the mounting bracket on the windshield. Make sure that the mounting bracket is not attached, as it ...
Hard-wire the AI-12 to the Vehicle Fuse Box - ZenduCAM Z6 In vehicle Installation
Hard-wiring a dashcam to the vehicle’s fuse box is one of the most common installation methods to power your dashcam. In order to utilize the AI-12 full features such as active standby, the camera must be connected to a constant 12V power source. ...
Connect the AI-12 to a Power Source - ZenduCAM Z6 In vehicle Installation
The Surfsight AI-12 may only be connected to a power source using the supplied cables. The camera's cylinder side is where the input power connector is located. If using the USB cable as the power source, it must provide 5V DC and at least 2A. In ...
SurfSight/Z6 camera - Manual Firmware update
This article explains how to update Surfsight/Z6 camera Firmware manually. Steps Follow the below steps to update the Firmware on the SD card Remove the SD card from the camera and insert the SD card into the Desktop/Laptop Select the SD card folder, ...
Speed test on ZenduCAM Z6
This guide will explain how to perform a speed test on a Z6 device If the ZenduCAM is displaying the live feed as a black screen, please run the speed test to make sure the rate at which the live feed is streaming. This can be done in the physical ...
ZenduCam Z6 Hardware Kit Quick Setup Guide
WARNING: This type of installation should be performed by a qualified individual or professional only. Working with your vehicle’s power system can be dangerous to both you and your vehicle if you do not know what you are doing! If you have any ...
ZenduCAM Z6 Troubleshooting Instructions
Devices Z6 Camera troubleshooting Information to Collect Record the information of any hardware that is currently in use: IMEI of the Camera device SIM card # Make, model, and VIN of the vehicle in which the hardware is installed. Indicators Once ...