SmartWitness Tutorials
How to export manual NVS and Media error report from ZenduCam.
Introduction: This will guide you step-by-step procedure to export the Error report file from ZenduCam for NVS and Media error. Procedure: Login to ZenduMA. Click on the Admin tab. Click on Schedule report. If there is no report created then click ...
SW Devices Video Length
How long is the video footage per Smartwitness device? KP1S - 20 seconds CP2 and CP4 - 120 seconds CRX - 300 seconds Can request up to 10 video requests at a time. A 1-minute video is recommended as it uploads faster.
Media Error
Procedure: Error Type Explanation Actions to be taken Write Error Data cannot be written due to SD corruption or reserve sectors full. Format SD Card Note: Please contact support before formatting the SD card, since the configuration will differ for ...
CP4 - Connectivity issues with CP4 on CIO Modem
Troubleshooting connectivity issues with CP4 device. Please advise to troubleshoot the CIO modem with the following steps:
SD Card is Corrupted - No Images on SD Card
Issue: Why does an SD Card become Corrupted Causes of memory card corruption Turning off a camera before an image is completely written to the memory card. Removing the memory card from a camera while an image is being written to the card. Removing ...
SW Device Offline
Provide the Device_info and Log Folders You can do that by following the steps below: 1. Power off the unit, retrieve the SD card and insert it into a PC (you may use a card reader). 2. Find the device_info and log folders and compress them (using ...
Power Voltage needed for Camera to be turned on
Power Voltage All of our camera's need 12 V of Constant power in order to turn on. If you have less than 12 V of Direct power, please ensure that the device is connected properly.
Smartwitness Light Indication
This article explains the indication of each colour of the light. Red Light : Indicates Warning Blue Light: Indicates Recording Green Light: Indicates Network
Update CP4 Firmware
Please contact support for the Lasted firmware update This article explains how to update the firmware for CP4. Steps Download the CP4 Configuration Tool Open the Configuration Tool software Press the 'Initialize SD Card' button Choose the SD card ...
SmartWitness Camera - Retrieve video manually from SD card
This article explains how to retrieve videos manually from the SD card for specific camera models. Camera Models CP1 CP2 KP1/KP1S CP4 Steps Download the SD card viewer software from the below link: ...
DDC-200 Driver Distraction Camera Detect & Record Driver Fatigue and Distraction Events
This article explains how to Prevent Accidents with Driver Distraction & Fatigue Monitoring The DDC-200 is the world’s most advanced fatigue detection and driver distraction alert camera. The detection is focused on harmful face, eyes, mouth, and ...
Positioning of DDC - Driver facing camera - SmartWitness
This article demonstrates how to position the DDC- Driver facing camera for SmartWitness, using a diagram. Diagram Position the DDC camera as shown in the diagram below.
Smartwitness Camera Basic troubleshooting steps
This article explains how to complete basic troubleshooting steps for a SmartWitness camera. Steps Follow below troubleshooting steps: 1. Turn off the ignition. 2. Remove the SD card and re-insert it back 3. Remove the SIM card and ...
Driver facing Camera Issues - ZenduCam
Blurry camera/camera not showing on Trax Check for a secure connection between the main camera (KP1S or CP1) and the driver-facing camera. If there is no second camera that is detected, a solid red light will illuminate (review light status flow ...
ZenduCAM CP2/CP4 Troubleshooting Instructions
Devices Zenducam SW Troubleshooting Information to Collect Record the information of any hardware that is currently in use: DRID/SERIAL # of the Camera device. Vehicle # in which the Camera is installed SIM card # Indicators Once the ignition is ...
ZenduCAM SW Troubleshooting
This article explains the multiple methods to troubleshoot the SmartWitness ZenduCAM. Information to Collect Record the information of any hardware that is currently in use: DRID/SERIAL # of the Camera device Vehicle # in which the Camera is ...
Install - CRX
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
SW Install - CP4 with 4G Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Install - KP1S 4G 3 Wire Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Info - KP1S Specifications
See Below or Click Here
Install - CP1 with 3G Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Install - KP1s + SVC 400 DVR Multi-Channel Camera
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation. After completing the installation, please submit the installation details through the following ...
Info - Camera Accessories
See below, or click here , for our ZenduCAM FAQ / Install / Technical Specifications / Comparison:
Guide - ZenduCAM FAQ + Technical Specifications
See below, or click here, for our ZenduCAM FAQ / Install / Technical Specifications / Comparison:
Guide - ZenduCAM + Trax Operation Manual
See below, or click here , for our full ZenduCAM+GoTrax Operation Manual: