Troubleshooting
ZenduMA - Search a work order
This article explains how to search for a work order on ZenduMA: To help search for vast numbers of work orders, utilize the search bar 1. The search bar can be used to search for information in a majority of the selectable columns, i.e Code, ...
ZenduMaintenance - Print a work order
This article explains how to print work orders on Zendu Maintenence: Steps: 1. To print off multiple items, select Work Orders, check off the records and click Print. 2. Select contents to be included, or excluded from the ...
ZenduMA - Setting up user groups
This article will explain how to create a new user group: Creating a new user group can take time due to the number of menu and page permission options. To save time, work from a user group that is close to what you need and use the copy ...
ZenduMA - Scheduled maintenances not visible in the list of assigned work orders -
Procedure: When a scheduled maintenance trigger is activated, a work order is generated. However, If the Start As Work Order Status is not set to an active control, then the work order will not show up in the list of assigned work orders. The example ...
Zendu Maintenance – Duplicate assets gets created while changing the asset code
Issue Whenever you are try to change the asset code it is creates a duplicate asset instead of modifying the original asset's code. Reason Duplicate assets gets created because because the asset information is getting pulled from the Mygeotab ...
ZenduMaintenance - Excel template to import data
Templates Please refer to the article link below, which contains all of the templates: Data import overview Also, we would suggest importing just a few records at first to make sure that everything works out as you have intended, and only then import ...
Zendu Maintenance- Add a new facilities and assign it to a site
Steps: To create a new site. 1. Go to the Asset tab. 2. Click on the ‘+New’ tab. 3. Select the ‘Location or facilities’ option 4. Select the ‘In facility location’ option to assign a facility under a site. 5. ...
ZenduMaintenance - Run reports
This article explains how to run report in ZenduMaintenance. Steps 1. Go to the 'Reports' tab 2. Select 'Reports' 3. Enter the keyword on the search tab and select the report required from the list of reports 4. Select the ...
ZenduMaintenance - Delete Work Order status
This article explains how to delete the work order status in ZenduMaintenance. Steps It is possible to remove records from the lookup tables under CMMS Settings: 1. Go to Settings -> CMMS settings. 2. Click on Lookup Tables. Any ...
ZenduMaintenance - Displaying blank screen
This article explains how to troubleshoot your device when it is displaying a blank screen. Steps 1. Go to Chrome Browser do 'Empty cache and Hard Reload '. 2. To do Empty cache and Hard Reload : Click on 'F12' and right-click ...
ZenduMaintenance - 'Disconnected from server' error message
This article explains how to troubleshoot your device when it there is an error message that states that it "disconnected from server" in ZenduMaintenance. Error message while trying to login to ZenduMA. Steps The above-mentioned error is usually ...