Settings and customizations
ZenduMA - Adding Equipment assets
This article explains how to add equipment assets: Setting up your equipment assets is similar to the Add Locations and Facilities procedure. You can add as many pieces of equipment as you like, and you can also shape your hierarchy, creating ...
ZenduMA- Setting up new users on standalone platform
This article explains how to set up new users in ZenduMaintenance: There are two types of users in the CMMS, Active and Inactive users. Active users can login to the CMMS. Inactive Users Cannot login to the CMMS. There is no difference when setting ...
Unable to assign the asset to offline mode - ZenduMaintenance
This article illustrates how to turn the asset into an offline mode. If you are unable to put an asset into an offline mode in a normal way, this is a slight blip that can occur with assets on rare occasions. The solution is to change the asset ...
Replacing existing Geotab device with the old work orders and scheduled maintenance tied to the new Geotab device
This article illustrates the step-by-step method of Replacing the existing Geotab device with the old work orders and scheduled maintenance tied to the new Geotab device. Steps 1. log in to Geotab 2. click on vehicles 3. select the ...
ZenduMaintenance - Edit Notification template
This article will demonstrate how to edit a notification template. Steps You can always modify the Notification template to your liking Log in to ZenduMaintenance Go to Settings Select 'Notification Template' Select the Category from that list for ...
ZenduMaintenance - Merging Purchase Order/WorkOrder of the duplicate asset into one for same unit
Unfortunately, we do not have a 'merge' capability in our software. This has to be done manually. We would recommend the customer to create a graveyard location and simply move all of those assets under this graveyard (customer can even rename ...
Zendu Maintenance - Managing Users
This article explains how to manage users in Zendu Maintenance. You can manage your users through the "Manage Users & Vehicles" option under the Zendu Maintenance application Select add or remove users and select the desired user, clicking update ...
ZenduMaintenance - Filter WorkOrder based on status
This article explains how to filter WorkOrders based on the status in ZenduMaintenance. Steps To view list of Work Order with their statuses, 1. Go to the ‘Maintenance’ tab 2. Click on the ‘Work Order’ tab 3. Select the status that ...
Giving Admin Access to Users - ZenduMaintenance
This article demonstrates how to give admin access to users in ZenduMaintenance. Steps 1. Open the 'ZenduMaintanence' application 2. Click on 'Settings' 3. Select 'Users' 4. Click on the username you would like to give an ...
Completely Removing Users Off of ZenduMaintenance
This article explains how to completely remove users off of Zendu Maintenance. We would not be able to remove these records completely if the system throws an error message. If the user ever logged into the application before - and therefore they ...
Configure a Failure Hierarchy for an Asset or Asset Category
Overview Failure Codes are available to users on the Enterprise CMMS only. The ZenduMa failure codes hierarchy is built on the standard problem, cause, and action framework, and loosely resembles a family tree. By classifying repairs using failure ...
Turn On and Add Failure Codes to Your CMMS
Overview Problem, Cause, and Action (PCA) is available to users on the Enterprise CMMS only. The ZenduMa failure hierarchy is built on the standard problem, cause, and action framework, and loosely resembles a family tree. By classifying repairs ...
Add a Work Order Status
Overview The status of a work order indicates its position in the processing cycle. It can also determine the actions that can be performed on a work order. A work order may progress through several statuses throughout its life cycle. Examples of ...
Change Work Order Default Status
Overview The article demonstrates how to change the default work order status. Each time a new work order is created, the default work order status is populated in the work order: Change Work Order Default Status: To change the default work order ...
Maintenance Type Colour Change
Overview This article will demonstrate how to change the maintenance type label color. Steps: 1. To change the label color of a maintenance type select Settings, CMMS Settings, Lookup Tables, and a maintenance type 2. Click on the Color field ...
Add Maintenance Types
Overview It may be beneficial to add extra maintenance types to further differentiate the different maintenance tasks that can be performed at your organisation. These can assist in generating reports in greater detail. Additional examples of ...
Set Up Guest Work Requests
Overview All CMMS subscriptions come with the guest requester portal. This article will demonstrate how to enable, and configure the guest requester portal. Note: Guest users do not login to the CMMS. They simply submit work requests from the login ...
Create a Work Order, Scheduled Maintenance, Asset, or Parts & Supplies Custom Filter
Overview Custom filters are useful when records are too lengthy, and complicated to inspect by eye alone. In order to create a custom filter, it is important to understand the difference between the And/Or operator. The "And" operator indicates that ...