Introduction

Welcome to the ZenTRACK Power+ installation guide. This comprehensive guide provides clear and concise instructions for the successful installation and setup of your device. Whether you're a seasoned professional or a first-time installer, this guide will ensure your asset tracker is installed correctly and operates efficiently.

Overview of Asset Tracker

ZenTRACK Power+ is a state-of-the-art device using GNSS and LTE technologies to provide real-time tracking and monitoring of valuable assets. It delivers accurate location data, movement alerts, and reliable asset management capabilities. Ideal for a wide range of applications—such as fleet management, equipment monitoring, logistics, and vehicle rental—the tracker helps improve operational efficiency and safety..

Key Features:

5. Real-Time Tracking: Provides accurate, live location data in real-time.
   

5. Geo-Fencing: Set virtual boundaries and receive alerts when assets enter or leave designated areas.
   

5. Movement Alerts: Get notified of any unauthorized movements or tampering.
   

5. Long Battery Life: Ensures prolonged operational periods without frequent recharging.
   

5. Rugged Design: Built to withstand harsh environmental conditions.
   

Safety Precautions:

Before you begin the installation process, please read and follow these safety precautions to ensure a safe and effective installation:

1. Read the Manual: Carefully read the entire installation guide before starting the installation process.
   

1. Use Proper Tools: Ensure you have the necessary tools and equipment for installation.
   

1. Avoid Short Circuits: Do not connect the device to power sources other than those specified in the manual to prevent short circuits.
   

1. Handle with Care: Handle the asset tracker and its components with care to avoid damage.
   

1. Follow Electrical Safety: If the installation involves wiring, follow standard electrical safety practices to prevent shocks and injuries.
   

1. Check Compatibility: Ensure that the asset tracker is compatible with the assets you intend to track.
   

1. Secure Installation: Make sure the tracker is securely installed to avoid it becoming dislodged during operation.
   

Pre-Installation Preparation:

Proper preparation is key to a smooth installation process. Follow these steps to prepare for the installation of your Zendu Tracker:

1. Unpack the Device:
   

2. Carefully unpack the asset tracker and verify that all components are present.
3. Inspect the device for any physical damage.
   

2. Gather Tools and Materials:
   

1. Ensure you have all the necessary tools and materials, including mounting brackets, screws, a screwdriver, and any other items specified in the manual.
   

3. Choose Installation Location:
   

Select a location with a clear view of the sky for optimal GPS signal. Avoid metallic enclosures or locations prone to physical damage. Do not install the tracker on trailer rear doors, flatbeds, or chassis. Recommended positions:

1. Trailer roof (ensure clearance from bridges and snow equipment)
   
2. Trailer front, a few inches below the roof line
   

4. Charge the Device:
   

2. If the asset tracker has a rechargeable battery, charge fully using the connection cable before installation.
3. Follow the charging instructions provided in the manual.
   

5. Test the Device:
   

2. Power on the asset tracker and perform a preliminary test to ensure it is functioning correctly.
3. Verify that the device is acquiring a GPS signal and communicating with the tracking platform.
   
4. Lights will automatically turn off after 70 seconds if not connected via USB.
   
   

6. Review Installation Steps:
   

2. Familiarize yourself with the installation steps outlined in this guide.
3. Ensure you understand each step before proceeding with the installation.

By following these preparation steps, you can help ensure a smooth and successful installation of your Zendu Tracker.

Installation Guide:

SIM Card Setup

1. Unscrew the 4 side panel screws.
   
2. Open the rear cover with a screwdriver.
   
3. Insert the SIM card with a gentle push.
   
1. Ensure SIM card has active data service, is unlocked, and has sufficient balance.
   
4. Turn the power switch from OFF to ON.
   
5. Close the rear cover and secure tightly with screws.

Note:
The device is shipped with the power switch in the OFF position. You must turn it ON during setup.

Fix Screws:

It is VERY IMPORTANT to fix the 4 rear cover screws to prevent water from leaking inside and cause damage to device.

Wiring and Power Connection

Using the Extension Cable

1. Untighten the tracker’s cap.

2. Plug in the extension cable until firmly connected.

3. Tighten the cap until it cannot turn anymore.

4. Use the pinout chart printed on the device to connect wires to your power source.

Important:
Ensure the cap is sealed tightly to protect the pins and prevent moisture or dirt from entering.

Device Mounting Instructions

Do not overtighten self-tapping screws, as this can crack the base.

Orientation

Mount with the label "This Side Towards Sky" facing upward.
The device can be installed vertically or sideways, as long as the GPS antenna points skyward.

Use mounting holes on the tracker body for a stable and secure fit.

Using the Connection Cable

1. Battery charging, or
   
2. Overriding configuration, if required
   

Quick Troubleshooting

1. Check APN and IP settings:
   
2. Ensure SIM supports the network and data services are active
   
3. Verify that the SIM's IP whitelist includes the server IP
   
4. Confirm SIM has sufficient balance and signal

1. Check external power voltage and physical connections
   
2. Confirm the vehicle is not in a network blind spot
3. Check SIM data limits (especially near the end of the billing cycle)
   

1. Ensure “TOP SIDE” is facing the sky without metal obstruction
   
2. Confirm the device is not in a satellite-blocked area (e.g., underground, urban canyon)
   
3. Note that GNSS signal drift may occur in poor reception areas but will resolve in open spaces

1. Check for correct command formatting
2. Ensure the SIM is inserted properly
   
3. Confirm the vehicle is not in a network blind area