ZenduONE Custom Integrations Implementation Guide

ZenduONE Custom Integrations Implementation Guide

GoZen boasts 14 years of expertise in developing customer-centric solutions within the Geotab ecosystem, focusing on innovation and consultation. Our deep experience has led to numerous custom apps and integrations, designed to empower Geotab resellers and customers. We specialize in enhancing fleet management with AI-driven fleet cameras, comprehensive tracking solutions (including asset and indoor tracking), and advanced middleware services for seamless integrations. Our commitment to excellence makes us a trusted partner in the Geotab community, continuously delivering solutions that drive efficiency and safety.

Introduction   

This Implementation Guide contains the information to deploy, access, and use GoZen custom Integration. It will step you through these workflows:

  1. Planning and Preparation

  2. Setup and Deployment

Solution Overview   

GoZen serves as a premier integrator of fleet systems, specializing in the seamless integration of Transportation Management Systems (TMS) like McLeod alongside CRM, ERP solutions, and other proprietary systems across various industries including airports, waste management, and government. Our expertise extends to implementing Single Sign-On (SSO) Identity Providers (IDP), leveraging Business Intelligence (BI) tools like Power BI, and integrating with asset management and maintenance systems such as Maximo, Fiix, and RTA. Our approach is centered on enriching and optimizing workflows around Geotab data to drive business efficiencies through a consultative, customer-centric mindset

Planning and Preparation  

Assumptions and Constraints  

Constraints

  1. The development will be customized to the client needs and will require a sufficient amount of time before it is available to the client.

  2. The custom development will be taken up only if technically feasible.

Requirements and Prerequisites   

Geotab Requirements  

  1. The Geotab account is setup and the Go devices are installed in the vehicles

Helpful Documentation  

Refer to these documents for helpful user information and points of contact:

  1. Geotab Product Guide

 

Setup and Deployment  

These are the workflows required to implement the solution.

  1. Setup the Service Account

  2. Email the details

 

Setup the Service Account  

Follow the steps below to set up the new service account.

  1. Log in to MyGeotab and navigate to (1) Administration > (2) Users, and click the (3) Add button.

  1. On the New User page, complete the following:

    1. User (Email) — use the following convention to enter the new user email:

service-<YourDatabaseName>@zenduit.com

  1. Password — create a strong password and share it with GoZen by emailing: servicedesk@zenduit.com.

  2. Force password change on next login —  toggle to No.

  3. Security clearance — Administrator

  4. Data access — select Everything.

  5. Click Save.

 

Email the Details  

  • Email on integrations@zenduit.com providing details about the requirements related to the custom development or the integration that is needed.

  • Provide details about any existing solution they are currently using.

  • Provide the link to the 3rd party system they want to integrate with (if any).

  • Provide the link to the API documentation/SDK of the 3rd party system (if any).

 


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