ZenduONE Rule Types

ZenduONE Rule Types

Introduction

This table provides a comprehensive overview of all system rules available in ZenduONE. Each rule is broken down into the following columns to help you better understand and utilize them:
  1. Rule Type: The name of the rule.
  2. Description: A brief explanation of what the rule does and when it is triggered.
  3. Use Cases: Real-world applications for the rule to optimize safety, security, and operational efficiency.
  4. Rule Source(s): Where to find this rule in ZenduONE, specifically Admin > Rules > Create Rule, shown in the following format: [Rule Source] > [Rule Type].
  5. Applicable Tracker Types: The specific types of cameras, asset trackers, or beacons that the rule can be applied to. Possible tracker types include the following: Globalstar, Smartwitness, Xirgos-XT4xxx, Mobile Dispatch, Bewhere, SurfSight, IRMA, Digital Matter Tracker, Teltonika-FMMxxx, Teltonika-BLE Beacon, BLE Beacon, BLE Reader, ZenCAM, Geotab, Topfly.
Info
If you're ever unsure about how any of the rules work in our system, refer to this table for detailed explanations, examples, and guidance. By leveraging this resource, you can streamline rule setup, ensure proper implementation, and enhance decision-making to improve fleet performance.

Rule Table

RulesDescriptionUse CasesRule Source(s)Applicable Tracker Types
IdlingIdling is leaving the vehicle's engine running while the vehicle is not in motion for a specified amount of timeFuel Efficiency, Environmental Compliance, Operational EfficiencyGeneral > Idling more thanSmartwitness
Xirgos-XT4xxx
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
Speed Limit RuleThe speed is detected with GPS. When the driver travels at a speed that exceeds the speed limit (as indicated by the map provider, i.e. HereMaps) on a road segment for a specified amount of time, the Speed Limit event is triggered.Driver Safety Coaching, Fuel OptimizationGeneral > Speed Limit RuleGlobalstar
Smartwitness
Xirgos-XT4xxx
Mobile Dispatch
Bewhere
SurfSight
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
SpeedThe speed is detected with GPS. When the driver travels at a speed that exceeds the speed configured in the portal for a specified amount of time, the Speed event is triggered.Driver Safety Coaching, Fuel OptimizationGeneral > Speed greater thanGlobalstar
Smartwitness
Xirgos-XT4xxx
Mobile Dispatch
Bewhere
SurfSight
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
Stopped In LocationThe driver is stopped in a geofence for an amount of time that exceeds the time configured in the portalSecurity Monitoring, Operational Efficiency, Asset UtilizationGeneral > Stopped In LocationGlobalstar
Smartwitness
Xirgos-XT4xxx
Mobile Dispatch
Bewhere
SurfSight
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
Inside LocationThe driver is inside of a location. Often paired with speed rule; e.g. Speeding in a school zone.Speed Monitoring in Sensitive Zones, Restricted Zone ComplianceGeneral > Inside LocationGlobalstar
Smartwitness
Xirgos-XT4xxx
Mobile Dispatch
Bewhere
SurfSight
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
Enter LocationThe driver entered a geofenceDelivery Confirmation, Access Control, Attendance MonitoringGeneral > Entered LocationGlobalstar
Smartwitness
Xirgos-XT4xxx
Mobile Dispatch
Bewhere
SurfSight
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
Exit LocationThe driver exited a geofenceDelivery Completion, Theft Prevention, Fleet RoutingGeneral > Exited LocationGlobalstar
Smartwitness
Xirgos-XT4xxx
Mobile Dispatch
Bewhere
SurfSight
Digital Matter Tracker
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
TemperatureThe sensor measured temperature above or below the threshold defined in portalCold Chain Monitoring, Warehouse Monitoring, HVAC System PerformanceGeneral > TemperatureBewhere
Digital Matter Tracker
Teltonika-BLE Beacon
BLE Beacon
Topfly
HumidityThe sensor measured humidity above or below the threshold defined in portalCold Chain Monitoring, Warehouse Monitoring, HVAC System PerformanceGeneral > HumidityBewhere
Digital Matter Tracker
Teltonika-BLE Beacon
BLE Beacon
FaultsVehicle OBDII or J1939 faults detected & transmitted by the devicePreventive Maintenance, Fleet Health Monitoring, ComplianceGeneral > FaultsXirgos-XT4xxx
Teltonika-FMMxxx
Geotab
Topfly
Harsh BrakeThe driver reduces speed significantly. Example: An emergency stop.Driver Safety Coaching, Accident Investigation, Cargo ProtectionTeltonika > Harsh Brake
Camera (SurfSight) > Brake
Camera (Smartwitness) > Brake
Camera (ZenduCAM) > Hard Brake
Smartwitness
Xirgos-XT4xxx
SurfSight
Teltonika-FMMxxx
ZenCAM
Geotab
Harsh AccelerationThe driver increases speed suddenly. Example: Harsh acceleration, increasing speed rapidly from 65 km/hr to 100 km/hr.Driver Safety Coaching, Fuel Optimization, Cargo SafetyTeltonika > Harsh Acceleration
Camera (SurfSight) > Acceleration
Camera (Smartwitness) > Accelerate
Camera (ZenduCAM) > Hard Acceleration
Smartwitness
Xirgos-XT4xxx
SurfSight
Teltonika-FMMxxx
ZenCAM
Geotab
Harsh Cornering (including Hard Left/Right Turn)The driver takes a sharp turn abruptly. Example: Harsh cornering, turning rapidly at a speed of 50 km/hr, causing significant lateral force on the vehicle.Driver Safety Coaching, Cargo Protection, Vehicle MaintenanceTeltonika > Harsh Cornering
Camera (Smartwitness) > Harsh Turn
Camera (SurfSight) > Sharp Turn Left
Camera (ZenduCAM) > Hard Left Turn
Camera (SurfSight) > Sharp Turn Right
Camera (ZenduCAM) > Hard Right Turn
Smartwitness
Xirgos-XT4xxx
SurfSight
Teltonika-FMMxxx
ZenCAM
Geotab
Topfly
Fuel LevelThe vehicle is below a below a fuel level threshold configured in the portalFuel Theft Detection, Operational Cost Management, Refueling OptimizationTeltonika > Fuel Level
zIoT Asset Trackers > Fuel Level
Xirgos-XT4xxx
Teltonika-FMMxxx
Geotab
Topfly
Panic ButtonThe driver manually triggers an event when they spot an unusual incident worth alerting about. To manually trigger an event, the driver presses the Event Trigger button on the dashcam.Emergency Response, Theft/Hijacking Prevention, Road Hazards, Incident Documentation, Accident Reporting, Compliance MonitoringCamera (SurfSight) > Panic Button
Camera (Smartwitness) > PanicButton
Camera (ZenduCAM) > Panic Alarm
Smartwitness
SurfSight
ZenCAM
Distracted DrivingThe driver is distracted and not focused on the road. Example: Not looking straight ahead for several seconds or displaying any of the behaviors listed as distracted driving events.Driver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (SurfSight) > Distracted Driving
Camera (ZenduCAM) > Driver Distracted
SurfSight
ZenCAM
Food/DrinkThe driver is eating or drinking. Example: Drinking a small amount (a sip or two is OK), but not repeatedly. The event kicks in after approximately 20 secondsDriver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (SurfSight) > Food DrinkSurfSight
SmokingThe driver is smoking.Driver Safety Coaching, Health/Safety Policies, Vehicle MaintenanceCamera (SurfSight) > SmokingSurfSight
Driver UnbeltedThe driver's seatbelt is not fastened.Driver Safety Coaching, Regulatory Compliance, Accident Liability MitigationCamera > Possible No Seatbelt
Camera (SurfSight) > Driver Unbelted
Camera (ZenduCAM) > No Wearing Seatbelt
SurfSight
ZenCAM
Cell Phone UseThe driver is using a cell phone. Example: The driver has the phone on his lap or has picked up the handset.Driver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera > Possible Driver On Phone
Camera (SurfSight) > Cell Phone Use
Camera (ZenduCAM) > Phone Calling
SurfSight
ZenCAM
ShockThe vehicle moves suddenly and the camera is in standby mode. The event is triggered when a g-force change is detected when the vehicle should not be moving. If the event is set to a video event, the recording only begins after the event is triggered. Example: Another vehicle has reversed into your vehicle.
Shock events are uploaded directly to the cloud and are not stored on the SD card.
Accident Detection, Insurance Claims, Incident DocumentationCamera (SurfSight) > ShockSurfSight
Ignition OnThe vehicle ignition is onVehicle Usage Tracking, Fleet Scheduling, Maintenance MonitoringCamera (Smartwitness) > IgnitionOnSmartwitness
Ignition OffThe vehicle ignition is offVehicle Usage Tracking, Fleet Scheduling, Maintenance MonitoringCamera (Smartwitness) > IgnitionOffSmartwitness
Forward Collision WarningThe vehicle is not maintaining a safe distance with the vehicle in front.
To ensure accurate alerting on this event, make sure the vehicle is properly calibrated for tailgating events.

Relative distance divided by relative speed equals, or is less than 0.6s, then the FCW alarm will go off
Driver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (Smartwitness) > Forward Collision Warning
Camera (ZenduCAM) > Forward Collision Warning
Smartwitness
ZenCAM
Headway Monitoring WarningThe vehicle is too close to the vehicle in front of it, while driving above 20 kilometers per hour.
To ensure accurate alerting on this event, make sure the vehicle is properly calibrated for tailgating events.

When the relative vehicle distance/own vehicle speed < alarm time of HMW (0.6s-4.0s), the alarm will be triggered
Driver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (SurfSight) > Tailgating
Camera (Smartwitness) > Forward Proximity Warning
Camera (ZenduCAM) > Headway Monitoring Warning
SurfSight
Smartwitness
ZenCAM
Lane Departure WarningThe vehicle crosses over a certain number of lane marking lines in a specific amount of time

After stably and continuously identifying the lane line, the camera determines whether the current vehicle has a tendency to deviate from the lane. If there is a deviating trend, an alarm will be triggered
Driver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (SurfSight) > Lane Weaving
Camera (Smartwitness) > Lane Departure Warning
Camera (ZenduCAM) > Lane Departure Warning
SurfSight
Smartwitness
ZenCAM
Posted Speed LimitThe speed is detected with GPS. If the driver exceeds the posted speed limit (as detected from road signs captured by the camera) for a specified duration on a road segment, a Posted Speed Limit event is triggered.Driver Safety Coaching, Fuel OptimizationCamera (ZenduCAM) > Posted Speed SignZenCAM
Rolling StopThe vehicle rolls over stop sign without a full stopDriver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (ZenduCAM) > Rolling Stop SignZenCAM
Camera ObstructionThe driver facing lens is coveredDriver Safety Coaching, Incident Investigation, Insurance Risk MitigationCamera > Possible Camera Obstruction
Camera (SurfSight) > Camera Obstruction
Camera (ZenduCAM) > Video Block Alarm
SurfSight
ZenCAM
Smartwitness
Aux1Auxiliary Input 1 is triggeredEquipment Activcation Monitoring, Operational Verification, Maintenance SchedulingGeneral > Aux1Digital Matter Tracker
Topfly
Aux2Auxiliary Input 2 is triggeredEquipment Activcation Monitoring, Operational Verification, Maintenance SchedulingGeneral > Aux2Digital Matter Tracker
Topfly
Aux3Auxiliary Input 3 is triggeredEquipment Activcation Monitoring, Operational Verification, Maintenance SchedulingGeneral > Aux3Digital Matter Tracker
Topfly
Battery LevelThe battery level of a device is less than the threshold configured in the portalPreventive Maintenance, Remote Asset ManagementGeneral > Battery level less thanGlobalstar
Mobile Dispatch
Bewhere
Digital Matter Tracker
Teltonika-FMMxxx
Teltonika-BLE Beacon
Geotab
Topfly
Door Open/CloseSensor detection of whether a door was opened or closed for duration that exceeds the threshold configured in the portalCargo Security, Delivery Verification, Cold Chain Monitoring, Theft PreventionBLE beacon > Door open/closeTeltonika-BLE Beacon
BLE Beacon
Power FailureIt's an alarm generated when camera is suddenly out of power, like the power harness was plugged out, didn't go through the normal ignition off process
Tamper Alerts, Incident Investigation, Operational EfficiencyCamera (ZenduCAM) > Power Failure AlarmZenCAM
NVSNo video signal on the auxiliary channelsCamera Malfunction Detection, Cargo Security, Operational Downtime ReductionCamera (Smartwitness) > NVSSmartwitness
Alarm inAlarm in input is triggeredSecurity Alerts, Emergency Response, Cargo ProtectionCamera (Smartwitness) > AlarmInSmartwitness
Severe ShockThe vehicle triggers severe shocks while driving on the roadAccident Detection, Insurance Claims, Incident DocumentationCamera (Smartwitness) > SevereShockSmartwitness
Media ErrorSD card not writing media footagesIncident Investigation, Data IntegrityCamera (Smartwitness) > MediaErrorSmartwitness
Media FormatSD card formattedIncident Investigation, Data IntegrityCamera (Smartwitness) > MediaFormatSmartwitness
Device FaultDevice fault trigger in the case of issueProactive Maintenance, Incident InvestigationCamera (Smartwitness) > DeviceFaultSmartwitness
OfflineThe indoor tracker indicates offline status above the threshold defined in portalEquipment Downtime Monitoring, Warehouse Inventory ManagementGeneral > Offline more thanTeltonika-BLE Beacon
BLE Beacon
Camera CheckA trigger occurs when there is a discrepancy between telematics data and Geotab communication during a trip. E.g. the asset is detected as moving by Geotab, but the camera fails to communicate or report movementMaintenance & Troubleshooting, System Health Monitoring, Tampering AlertsCamera > Camera Check
Camera (SurfSight) > Camera Check
Camera (Smartwitness) > Camera Check
Camera (ZenduCAM) > Camera Check
Smartwitness
SurfSight
ZenCAM
Geotab
RPMThe sensor measured RPM above the threshold defined in portalPreventive Maintenance, Fault Detection, Driver Behaviour MonitoringzIoT Asset Trackers > RPMXirgos-XT4xxx
Teltonika-FMMxxx
Geotab
Topfly
Engine SpeedThe sensor measured engine speed above or below the threshold defined in portalPreventive Maintenance, Fault Detection, Driver Behaviour MonitoringzIoT Asset Trackers > Engine SpeedXirgos-XT4xxx
Teltonika-FMMxxx
Geotab
Topfly
Coolant TemperatureThe sensor measured coolant temperature above or below the threshold defined in portalPreventive Maintenance, Fault Detection, Driver Behaviour MonitoringzIoT Asset Trackers > Coolant TemperatureXirgos-XT4xxx
Teltonika-FMMxxx
Geotab
Topfly
G Sensor RegularThe g-force of the vehicle is higher than it should be.Accident Detection, Insurance Claims, Incident DocumentationCamera (SurfSight) > G Sensor RegularSurfSight
G Sensor HighThe g-force of the vehicle is higher than it should be, and is even higher than the level that triggers a g-sensor normal event.Accident Detection, Insurance Claims, Incident DocumentationCamera (SurfSight) > G Sensor HighSurfSight
Possible AccidentThe g-force of the vehicle is very high, indicating a possible collisionAccident Detection, Insurance Claims, Incident DocumentationCamera (SurfSight) > Possible AccidentSurfSight
No Driver AlarmThe camera is not detecting a driver, likely due to tampering.Driver Accountability, Unauthorized Use Detection, Risk ManagementCamera (ZenduCAM) > No Driver AlarmZenCAM
Driver FatigueThe camera detects fatigue based on eye movements, in addition to frequent blinkingDriver Safety Coaching, Accident Prevention, Insurance Risk MitigationCamera (ZenduCAM) > Driver FatigueZenCAM
Door Sensor RemovedSensor detection of whether a door sensor was removedTheft Prevention, Sensor Health MonitoringBLE beacon > Door Sensor RemovedBLE Beacon
Trigger ButtonThe user manually triggers an event when they spot an unusual incident worth alerting about. To manually trigger an event, the user presses the Trigger Button on the K21 Keychain Beacon.Emergency Response, Incident Documentation, Accident ReportingBLE beacon > Trigger ButtonBLE Beacon
Input Sensor 1Auxiliary Input 1 is triggered, the number is mentioned on the wireEquipment Activation Monitoring, Operational Verification, Maintenance SchedulingCamera (ZenduCAM) > Input Sensor 1ZenCAM
Input Sensor 2Auxiliary Input 2 is triggered, the number is mentioned on the wireEquipment Activation Monitoring, Operational Verification, Maintenance SchedulingCamera (ZenduCAM) > Input Sensor 2ZenCAM
Input Sensor 3Auxiliary Input 3 is triggered, the number is mentioned on the wireEquipment Activation Monitoring, Operational Verification, Maintenance SchedulingCamera (ZenduCAM) > Input Sensor 3ZenCAM
Input Sensor 4Auxiliary Input 4 is triggered, the number is mentioned on the wireEquipment Activation Monitoring, Operational Verification, Maintenance SchedulingCamera (ZenduCAM) > Input Sensor 4ZenCAM

    • Related Articles

    • ZenduONE User Guide

      Introduction ZenduONE integrates both hardware and software components to deliver a comprehensive video telematics solution aimed at boosting fleet safety and efficiency. Through features such as real-time video streaming, event-triggered recordings, ...
    • How ZenduONE Simplifies Maintenance Tasks for Technicians

      Meet Gary, a technician overwhelmed with disorganized work orders. His day often involves hunting for vehicle details and dealing with incomplete task descriptions. One day, he received a work order for a brake repair but found out mid-job that an ...
    • ZenduONE Reports Module (Upcoming Feature)

      This guide explains how to use the Reports Module to create ad-hoc reports, customize them, schedule email deliveries, and manage them effectively 1. Accessing the Reports Module Once logged in, locate the navigation panel on the left side of the ...
    • The New ZenduONE Platform: Upgrade to the new version and post-upgrade actions

    • Geotab Maintenance Center

      Introduction Maintenance is the ultimate tool for streamlining maintenance processes and ensuring the longevity of your vehicles and assets. You can access summarized and streamlined data of your maintenance records, upcoming maintenance reminders, ...