Getting started

Maps Module

The "Maps" tab in ZenduONE offers a comprehensive visual representation of your fleet's current and historical locations. Utilizing interactive maps, fleet managers can track vehicle positions in real-time, review past routes, and analyze geographic data. This feature enhances operational efficiency by providing insights into vehicle movements, optimizing route planning, and facilitating quick response to incidents or deviations. With customizable views and detailed vehicle status updates overlaid on the map, the "Maps" tab serves as a pivotal tool for monitoring fleet activities and ensuring enhanced operational control.

Maps > Overview

This section provides an overview of the activity and whereabouts of all assets; they will be accessible from the assets list and the map. 

Navigating the Assets List

The assets in the asset list can display a variety of status icons:

• Vehicle icon -- this indicates the vehicle status. If the vehicle icon is:

• Circular, then the vehicle is active.
• Square + Blue, then the vehicle is either:

• Idle (The vehicle is on, and the device is on)
• Stationary (The vehicle is off, but the device is on and still communicating)

• Square + Grey, then the vehicle is off and the device is offline.
• Red, then the vehicle is actively triggering an exception.

• Device icons -- these indicate the existence and statuses of any devices (i.e. Camera, Asset Tracker, Beacons) attached to the vehicle.

 At the top of the Assets list, you can search, sort, and filter as needed. You can also set Views, and configure your own Custom View. For more instructions on how to add a Custom View, go to Users Overview > User Screen Overview > Filters and Custom Views.

Navigating the Map View

In the middle of the map view, you'll find the Search buttons. 

• Search button: Use this button to search for any address or existing location on the map.

Asset clusters: These icons show the number of assets in that geographic area. When you hover over the icon, you will see a list of all assets in the cluster, and you can click on an asset to view its details page.

Asset Details

If you click into an asset, you can view the Trips, Exceptions, Measurements, and Camera information regarding that asset.

Asset Details > Trips

The Trips tab shows all trips taken by the vehicle on a selected date, with each trip grouped by day. By default, the date is set to today. Each entry shows details like the total stops, exceptions, idle time, and distance driven.

Here's how you can navigate the tab:

• Open the dropdown: You'll see a list of the Stops and Drives for the day, along with a map view on the right. The Stops show the stopped and idling time, and the Drives show the assigned driver, driving time, and distance driven.

• Assign drivers: You can also assign or reassign a driver to a Drive directly from this list.

• View stop location: Click on any Stop to see its location on the map. 

• View drive details: Click on any Drive to see the camera views at that time. It will play a Hyperlapse when you hit play. You’ll also see a speed graph of the trip. Any exceptions will appear with a red warning icon. Hover over the icon to see the type of exception.

• Scrub through video: You can click different parts of the graph to jump to that time in the video. A green dot will appear on the route map to show the location of that moment.

• Request video or location details: Click anywhere on the map route to see the address or request a video for that specific time and location. Clicking "Request Video" will take you to the Camera > Historical > Request Video section.

 A trip is recorded when the vehicle drives over 5km/hr and covers more than 100 meters. The trip ends when the vehicle stops for more than 3 minutes.

Asset Details > Exceptions

The Exceptions tab lists all exceptions recorded for the vehicle within the selected date range. Hovering over an exception will show its location on the map, and clicking it will open more details about it.

Note: This tab works the same way as the Safety > Exceptions tab, so refer to that section for detailed navigation instructions. The difference here is that exceptions in different stages (e.g., needs review, reviewed, coached, or needs coaching) are all combined in this tab, and these exceptions are specific to this vehicle.

Asset Details > Measurements

When accessing the live asset of a vehicle with an asset tracker sensor, the measurements tab provides real time data of multiple sensors including temperature, humidity, and battery.

In the image above, the measurements shown are the latest readings sent by the device. For historical readings, click on the entry for a chart display, where you can download the data in an excel format.

Asset Details > Camera > Historical

In this tab, you can request to see and download past footage from a selected date and time. To put in a request, hit "Request Video" in the top right corner.

When selecting a date, the calendar will have green arrows to indicate which days have available recordings. 

Upon selecting a date, a preview will appear starting from the earliest time of that day where footage is available. 

Submitting the request

1. Select the video type -- choose between video footage or Hyperlapse 20s. If you select Hyperlapse 20s, you would receive a series of snapshots 20 seconds apart. 
2. Customize the duration of the footage you'd like to request.
3. When you have finished configuring the request settings, hit "Send Video" in the top right corner.
4. Then, fill in the name of the request, and note the email(s) you would like to send it to. Click "Save" to complete your request.

Asset Details > Camera > Live

In this tab, you can watch the live stream for a specific vehicle. The live camera can be in one of three states:

• Offline: If the camera is offline, you cannot watch its live stream. When the vehicle turns on, the camera will also turn back on. 

• Sleep: If the camera is in Sleep Mode, you can wake it up remotely to start streaming. 

To turn on the camera remotely, hit "Start Streaming" and wait a few minutes until it turns on. It should take around 2 minutes to wake up.

If the vehicle is inactive for over 100 hours, then the camera will turn offline.

• Online: If the camera is online, you can watch its live stream. Here's a breakdown on how to navigate the parts of this tab:
  

• Stream Timeout: This field allows you to configure the duration of each stream every time it's loaded/refreshed. In the above example, the stream will play for 30 seconds upon opening the tab. You can hit "Refresh Stream" to play another 30 seconds of the live stream. If the stream exceeds the total time, then it will start uploading snapshots instead.
  
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• Total Stream Time Remaining: Whenever the live stream is loaded, time will be deducted from the total stream time enabled in the plan. In the example above, the plan allows for 10 minutes of stream time per month per device. If the stream exceeds the total time, then it will start uploading snapshots instead.
  

Note: On the Standard plan, previewing the stream will deduct time from the total stream time (10 minutes per month per vehicle). If the stream exceeds the total time, it will start uploading snapshots instead. On the Enterprise plan, you would have a choice of either 30 minutes or unlimited stream time.

The total stream time is shared between both historical and live streaming.