ZenduMA Setup on GeoTab

ZenduMA Setup on GeoTab




 

 

Zendu Maintenance User Guide

By Zenduit

INTRODUCTION

Solution Overview

Zendu Maintenance (ZenduMA) is a comprehensive fleet maintenance management tool designed to streamline and automate maintenance processes. It utilizes the data collected by telematic hardware, including vehicle fault codes, performance metrics, and DVIR, to automate the creation of maintenance work orders. This integration allows fleet managers and technicians to proactively address vehicle issues before they escalate into costly repairs or downtime. Through an intuitive interface, maintenance tasks are efficiently managed and tracked from initial identification through to resolution.

Common questions and concerns addressed by ZenduMA

1. How can we streamline our maintenance operations?

ZenduMA offers a centralized platform for managing all aspects of maintenance, including work orders, asset tracking, preventive maintenance scheduling, inventory management, and reporting. By consolidating these tasks into one system, ZenduMA helps streamline workflows and improve efficiency.

2. How can we ensure our assets are properly maintained?
ZenduMA allows you to create and schedule preventive maintenance tasks based on time, usage, or meter readings. You can track asset health and performance in real-time, receive alerts for upcoming maintenance tasks, and analyze historical data to optimize maintenance schedules and improve asset reliability.

3. How can we reduce downtime and unplanned maintenance?
ZenduMA helps minimize downtime and unplanned maintenance by implementing proactive maintenance strategies. With preventive maintenance scheduling, predictive analytics, and condition-based monitoring, you can identify potential issues before they occur and take preventive action to avoid costly disruptions.
4. How can we manage our inventory more effectively?
ZenduMA’s inventory management module allows you to track spare parts, consumables, and supplies in real-time. You can set up reorder points, track stock levels, and generate purchase orders to ensure you have the right parts on hand when needed, minimizing stockouts and optimizing inventory costs.

5. How can we improve asset utilization and productivity?
ZenduMA provides insights into asset utilization, downtime, and performance metrics to help you optimize asset utilization and productivity. By identifying underutilized assets, scheduling maintenance during off-peak hours, and improving maintenance efficiency, you can maximize the lifespan and performance of your assets.

6. How can we ensure compliance with regulatory requirements?
ZenduMA helps ensure compliance with regulatory requirements by maintaining comprehensive maintenance records, tracking inspection schedules, and providing audit trails for maintenance activities. You can also define user roles and permissions to control access to sensitive information and functionalities within the ZenduMA platform, enhancing data security and privacy.

7. How can we improve communication and collaboration among maintenance teams?
ZenduMA facilitates communication and collaboration among maintenance teams through its mobile app, which allows technicians to create, update, and complete work orders from the field. You can also assign tasks, share documents, and communicate with team members in real-time, improving coordination and responsiveness.

8. How can we track maintenance costs and performance?
ZenduMA provides comprehensive reporting and analytics capabilities to track maintenance costs, performance metrics, and key performance indicators (KPIs). You can generate custom reports, visualize data through graphs and charts, and identify trends and opportunities for improvement, enabling data-driven decision-making.


Add-in Setup

To manage and access Zendu Maintenance, you will need to first setup the Add-in on your MyGeotab™ account.


What is an “Add-in”?

An add-in, also known as an add-on or plugin, refers to a software component that adds specific features or functionality to an existing application or program. It is designed to extend the capabilities of the host application and provide additional tools or services.


To add the Zendu Maintenance Add-in, follow these steps:


  1. Login to your MyGeotab™ Account
  2. Navigate to System > System Settings
  3. Click the “Add-Ins” tab
  4. Set Allow unverified Add-Ins to “Yes”
  5. Click “+ Add-In”
  6. Copy and paste the following into the text field under the Configuration tab

____________________________________________________________________________


{

    "name": "ZenduMaintenance",

    "supportEmail": "support@zenduit.com",

    "version": "1.0.2",

    "items": [

        {

            "path": "",

            "menuName": {

                "en": "Zendu Maintenance",

                "fr": "Zendu Maintenance"

            },

            "icon": "https://storage.googleapis.com/zenduit-icons/ZenduMaintenance.svg",

            "menuId": "zenduitMenuLink"

        },

        {

            "url": "https://bobo.zenduit.com/AddIn/ZenduBOBO/Install?addin=zenduma&nongeotabbilling=true",

            "path": "zenduitMenuLink/",

            "menuName": {

                "en": "Zendu Maintenance",

                "fr": "Zendu Maintenance"

            },

            "icon": "https://storage.googleapis.com/zenduit-icons/ZenduMaintenance.svg"

        },

        {

            "url": "https://bobo.zenduit.com/AddIn/ZenduBOBO/Configure?addin=zenduma&nongeotabbilling=true",

            "path": "zenduitMenuLink/",

            "menuName": {

                "en": "Manage Users & Vehicles",

                "fr": "Manage Users & Vehicles"

            }

        }

    ],

    "solutionId": "zenduMaintBOBO",

    "isSigned": false

}


____________________________________________________________________________


  1. Click “OK” to add your add-in to the list
  2. Click “Save” on the top left to finish the installation


For additional information, please visit https://community.geotab.com/s/article/How-to-install-add-an-add-in-I-have-developed-into-a-MyGeotab-database?language=en_US


Now the Add-in should be installed and you can find the Zendu Maintenance application on the side menu bar on your MyGeotab™ account.



System Setup

When selecting on the Zendu Maintenance add-in, there will be two options:

  1. Accessing Zendu Maintenance

By selecting this option, you'll encounter a button displayed on the screen. Upon clicking it, you'll be directed to the Zendu Maintenance CMMS solution. You'll seamlessly access the system through Single Sign-On (SSO), automatically logged in.

        



  1. Manage Users & Vehicles

By choosing this option, you'll encounter a dropdown menu presenting various actions. This will empower you to oversee your Zendu Maintenance account through the add-in. These actions include:



   






                                           

  1. Add Users

The displayed list will indicate users within your account who haven't been assigned a license/seat in Zendu Maintenance. If you wish to provide access to a user, simply tick the box next to their name and choose "Update" to apply the changes.



  1. Remove users

The provided list will display users who've been allocated a license/seat in Zendu Maintenance. Should you wish to withdraw a user's access, simply mark the checkbox beside their name and click "Update" to confirm the changes.




  1. Add Vehicles

Just like with users, you can also include more vehicles here for synchronization from your telematics hardware and service provider to Zendu Maintenance. If you've already added all the vehicles, you'll receive the following prompt.



  1. Remove Vehicles

Similar to managing users, you can also delete specific devices and assets from your Zendu Maintenance account here. This list displays all currently active vehicles and assets in your account. To remove them, just select the asset and click "Update" to confirm the changes.





  1. Add Notification Users

Notification users are not granted access to Zendu Maintenance but can be added for alerts and notifications as required. There are no limits to notification users.



  1. Support Request

If you have any questions or concerns, please use the "Support Request" action to submit your inquiries, and a service specialist will get in touch with you promptly.




Key Modules

Maintenance: Focuses on work orders and scheduled maintenance tasks.

Assets: Manages and tracks fleet assets and equipment across facilities.

Supplies: Oversees inventory management and parts required for maintenance.

Reports: Generates detailed reports for operational insight and decision-making.


Tutorial Videos

Each module includes video tutorials to assist you in getting started and guiding you through the configuration of your Zendu Maintenance CMMS. Please consider reviewing the tutorials before reaching out to support, as most frequently asked questions are addressed in these videos.




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