ZenduForms Troubleshooting

ZenduForms Troubleshooting

Forms not visible in ZenduWORK

  1. Log in to ZenduIoT. Go to Forms tab.
  2. Create a new form by clicking on Create Form button on the top right.
  3. Name the form and configure it according to your need.
  4. Save the form.
  5. Check again in the Work module by creating the job there.

Form submissions are not visible

  1. Log in to ZenduIoT. Go to Forms tab.
  2. Go to Submissions tab.
  3. Make sure that the filters from the left bar and the top bar includes the template and date range of the submission.

Form not available to the driver for submission

  1. Log in to ZenduIoT. Go to Forms tab.
  2. Send task to the driver either by clicking send task button from the top or 3 dots against the template you want your driver to submit.
  3. The driver has to log in to ZenduONE application and go to the Forms module > Tasks tab.
  4. The latest task sent to the driver should be on the top. They can click it and submit the details.

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