ZenduONE Forms Troubleshooting

ZenduONE Forms Troubleshooting

ZenduForms

ZenduForms provides the capability to create custom forms as per requirements. These forms can be sent to anyone using QR code or URL for submissions. The forms can also be sent as tasks to drivers that the drivers can fill using the ZenduConnect mobile application.

Forms not visible in ZenduOne WORK

  1. Log in to ZenduONE. Go to Forms tab.
  2. Create a new form by clicking on Create Form button on the top right.
  3. Name the form and configure it according to your need.
  4. Save the form.
  5. Check again in the Work module by creating the job there.

Form submissions are not visible

  1. Log in to ZenduONE. Go to Forms tab.
  2. Go to Submissions tab.
  3. Make sure that the filters from the left bar and the top bar includes the template and date range of the submission.

Form not available to the driver for submission

  1. Log in to ZenduONE. Go to Forms tab.
  2. Send task to the driver either by clicking send task button from the top or 3 dots against the template you want your driver to submit.
  3. The driver has to log in to ZenduConnect application and go to the Forms module > Tasks tab.
  4. The latest task sent to the driver should be on the top. They can click it and submit the details.

For any further queries related to ZenduForms, feel free to reach out to servicedesk@zenduit.com

    • Related Articles

    • How do drivers complete a Job in ZenduONE ?

      Introduction: This article will guide you through with a step-by-step procedure to complete the Jobs in ZenduONE. Overview The application where the drivers can access the jobs is called “ZenduONE”. It is available on both the iOS and Android app ...

    • How to access a Job in the ZenduONE applcation ?

      This article explains how to access a Job in the ZenduONE applcation. Access a Job Note: The application where drivers can access jobs is called “ZenduONE”. The application is available on both the iOS and android app stores. Please ask your drivers ...

    • Reset Password for a ZenduONE User

      Procedure: Login to ZenduONE Navigate to Users then click on the user you wish to reset the password for: Click on Reset Password then click on Save User: Once you click on Reset password: ( user will receive an email with the new password URL) ...

    • ZenduONE Maintenance Troubleshooting imports

      This article contains troubleshooting information to help solve the most common problems with import files. Use the links below to jump to a specific problem: My import failed Some of my asset names were only partially imported My import failed ...

    • ZenCAM General Troubleshooting

      Introduction Welcome to the comprehensive guide for managing your Cameras devices using the ZenduONE platform. This knowledge base article is designed to help you efficiently perform essential tasks, including formatting SD cards, retrieving current ...