ZenBUS - Parent App (Mobile) User Guide

ZenBUS - Parent App (Mobile) User Guide



 




ZenBUS School Bus:

Parent App Guide



INTRODUCTION

Overview

ZenBUS is a software application that equips school administration (managers) with the ability to create Bus Routes - giving parents real-time notifications and updates on the bus location and arrival.

The ZenBUS mobile app is a simple and effective way to deliver school bus data while increasing student safety.

Solution

How does this solution work?

The ZenBUS application works by communicating with telematic hardware installed on the school bus. The hardware will transmit real-time data of the bus’ activity/location along with various other information. This information will be gathered and relayed into the application for parents to easily digest.

Common questions and concerns that can be answered by ZenBUS

  • “I want to be better plan my mornings without the fear of missing the bus”

  • “I want to know when the bus is running late or canceled”

  • “Is my child on the bus?”

  • “Did my child get off the bus? If so, where?”

  • “Has the bus safely arrived at the school?”


USER GUIDE

Access

Registration

For safety and security reasons, parents must be registered to ZenBUS via school administration. This means that the school must create a profile for the parents and have them assigned to their respective students.
For more information or requests to register for parental access please contact your students’ school administration.

Login and Setup

  1. To login and view bus/student activity and information, you must first download the ZenBUS Application for either the Google Play or App Store (depending on your device).



  1. Once the app has been downloaded. When you open the app you will see two service options ("Shuttle" and "School Bus"). Select “School Bus”.

 


  1. Next, select the School you would like to set up and access information for.





  1. Enter your phone number and appropriate country code (this must be the same phone number used to register your account with the school administration) and select “Login”.




  1. You will then receive a numeric OTP (One-time Password). Enter this password and select “Continue”. If successful, you will see a “Verified Successfully” screen. Select “Continue” once again to complete the login process.





  1. You have now successfully logged into your ZenBUS account and can view your student and bus activity.


Notifications

Viewing Notifications

On the bottom menu of the App, there will be a “Notifications” tab. This is where you will find a log/history of all notifications.



Clearing All Notifications

On the top right corner of the screen you will see a “Clear All” button. This button will only be visible if you have any notifications logged. 




Configuring Notifications

To configure your notifications, go to the “Settings” tab on the bottom menu.




Notification Settings:

  • Bus Start - Be notified when the bus starts its route

  • Bus at Stop - Be notified when the bus is at the student’s assigned stop

  • X Number of Stops Before - Be notified when the bus is “X” number of stops away from the student’s assigned stop

  • Traveller Entering Bus - Be notified when the Traveller has boarded the bus

  • Traveller Going out of the Bus - Be notified when the Traveller gets off the bus



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