Warrior X - User Manual

Warrior X - User Manual





SIM Card
The WarriorX100 is compatible with SIM cards in the Nano format. To ensure proper operation, make sure that the SIM card's data plan is enabled, that no PIN code is set and that there is sufficient balance. If you plan to use SMS commands to setup the device, make sure the SIM card plan has SMS enabled.
To insert the SIM card, follow the steps below:
• Make sure the device battery is disconnected. If SIM card is installed in a running device, the REBOOT command has to be sent.
• Open the device using your hands or a blunt tool
• Open the SIM card drawer holder
• Position the SIM card following the indication printed on the board
• Close the SIM card drawer holder
• Connect the battery if planning






Device Installation
1. Positioning the device:
• When installing the tracking device, make sure that the label is facing upwards, pointing towards the sky. Avoid any metal obstructions between the device and the sky.
• The internal GNSS antenna is sensitive to its orientation. Any incorrect position will affect tracking accuracy.
• You can tilt the device by up to 45 degrees on any axis, but the top must remain facing upwards.
• Avoid installing it near metal surfaces, moving parts or heat sources.


Simple troubleshooting
​
• Inability to Connect to the Tracking Platform
o Check the APN and IP settings.
o Check that the SIM card supports the specific network and that the data service is enabled.
o Make sure there are no limitations or that the server's IP address has already been added to the IP whitelist when using an M2M SIM card.
o Check the remaining balance or network signal of the SIM card.
o Make sure the IMEI is correctly added to the platform.
o Check ACK setting for the Login message.

• Tracker Indicates Offline
o Check the voltage of the external power source to see if the tracker has been disconnected from the external power source.
o Check if the vehicle has entered a network shadow area.
o Check the tracker's SIM card balance.
o If the disconnection occurred in the last few days of the month, check whether the network service has been interrupted by the operator due to exceeding the maximum data usage volume.
o Make sure the IMEI is correctly added to the platform.
o Check ACK setting for the Login message.

• Unable to locate
o Check that the top side (with the TOP SIDE logo) is facing upwards without being covered by metal objects during installation.
o Has the vehicle entered an area without satellite coverage?

• Location deviation
o In areas with a weak GNSS signal (such as areas with many tall buildings), location drift can occur. When you move to an open area, the drift will no longer occur.

    • Related Articles

    • ZenTRACK Knight Install

      SIM CARD: The KnightX100 is compatible with SIM cards in the Nano format. To ensure proper operation, make sure that the SIM card's data plan is enabled, that no PIN code is set and that there is sufficient balance. If you plan to use SMS commands to ...

    • IOX WORKS - Install Guide

      Introduction IOX-WRKS is an all-new Geotab® engineered Public Works solution with a focus on vehicles in the winter operations space and their unique telematics requirements. This solution works with a host of substance spreader controller makes and ...

    • ZenTRACK Power - Asset Tracker Install and Validation

      Simplified Installation Guide for Asset Trackers Introduction Welcome to the Zendu Tracker installation guide. This comprehensive guide is designed to provide you with clear and concise instructions for the successful installation and setup of your ...

    • Using My Install Hub App for Installers

      My Install Hub User Guide - For Installers Signing up as an Installer: Sign up as an installer at: https://zen-iot-hub-dev.web.app/register Downloading the App and getting started: Download the app using the following links: For iPhone users, MIH ...

    • ZenCAM M1N Installation

      Schematic Diagram of Equipment Connection List Of Product Material Product Name Picture Notes M1N DVR Unit Main DVR unit which cameras, power, Cellular/GPS/WIFI Antenna will be connected to MINI key Key needed to unlock the M1N 9 PIN power cable ...