How to manually retrieve videos from the ZenduCam device SD card?

How to manually retrieve videos from the ZenduCam device SD card?

ZenduCam device recorded footage is encrypted thus it needs a software to view it: 


How to view recordings directly from the SD card when inserting them into a laptop.

You need to download and install the CEIBA2 application to view the recordings as the SD is encrypted by default. 


After downloading the software and inserting the SD card into the laptop. Open the CEIBA2 application where:
      Type: Local 
      User: admin
      Password: there is no password, keep it empty 
Click OK to login



After logging in, select the serial number on the left side menu, in order to see the recording availability in a calendar layout. 

Double click on the specific date on the calendar to the videos available within a day 



When selecting a date, a timeline will be displayed where a blue bar will appear for each channel indicating the time and length at which the camera was recording. Click on the blue bar and click the play button to review footages. 



In order to export footage, click on the scissors button and select start and end time at which the video will be exported and click OK.



In a new window that will appear, select the channels that you want to export, select format as MP4, select the path that you want to export the file to and select MainStream only as an option. After doing the former hit OK for completing the export.




    • Related Articles

    • SmartWitness Camera - Retrieve video manually from SD card

      This article explains how to retrieve videos manually from the SD card for specific camera models. Camera Models CP1 CP2 KP1/KP1S CP4 Steps Download the SD card viewer software from the below link: ...
    • AD Plus - Viewing Videos from AD Plus SD Card

      Issue: How to manually retrieve videos from the AD plus SD card? AD Plus recorded footage is encrypted thus it needs a software to view it: How to view recordings directly from the SD card when inserting them into a laptop. You need to download and ...
    • How to Remove Device from ZenduCam Traxx

      Introduction: This will guide you step by step procedure to remove the device from ZenduCam using the Traxx portal. Procedure: Login to Traxx portal and go to Device Tab. ( Traxx Login Page ) If the user has the access to Trax portal then only he can ...
    • Format the SD card (Z6 camera)

      Manually formatting the SD card (Z6 camera) To format the SD card: Insert a new SD card into the dashcam. A prompt pops up on the dashcam screen, requesting permission to format the SD card. To reformat an SD card, go to Settings and select Format SD ...
    • Insert the SIM and SD cards into the dashcam

      Procedure: To install the SIM and SD cards: Use the special screwdriver included in the box when you purchased the dashcam to remove the safety screws that lock it. Insert the SIM and SD cards, as needed NOTE: Only insert a microSIM card. If you ...