Video Request - Trax/ZenduCAM

Video Request - Trax/ZenduCAM

Procedure:

Information needed: Date, Time and Vehicle name (for the unit which was in incident)

  1. Login to Zenducam:
  2. Search for the Vehicle you wish to retrieve the footage:

  3. Click on Camera:

  4. Click on Video Request:

  5. Fill out all the necessary information:

  6. Click on Submit
Once you submit the request after that you will receive an email with the video footage.
      


    • Related Articles

    • How to request video footage for an incident

      Example: My Truck (Truck #52) got into an accident on the 26th of July 2017. Suspected between 12:00 am - 12:30 am Here is how I can find the footage I need. Step 1: Pick the vehicle related to the incident from the device list. Step 2: Take note of ...
    • How to Remove Device from ZenduCam Traxx

      Introduction: This will guide you step by step procedure to remove the device from ZenduCam using the Traxx portal. Procedure: Login to Traxx portal and go to Device Tab. ( Traxx Login Page ) If the user has the access to Trax portal then only he can ...
    • Zenducam Trax - Downloading device status report

      This article explains how to download device status report Steps:   Login to Zenducam Trax > Go to Insights  Click Status to view the camera & telematics device status To download or print the report click on the options displayed on the right side ...
    • TRAX - Turning on map satellite view

      This article explains how to turn on satellite view on Zenducam map: Steps:  Login to Zenducam Trax portal  Under Maps tab > Click on Maps option  Under Map base > Select Satellite (It will change the map to satellite view) You can also change or add ...
    • TRAX - Camera Check Rule

      This article explains how to create a camera check rule and common reasons why the camera check rule is triggered:   Login to TRAX > Then Go to Admin  Select Rules > Then Click on Create rule     Add Name of the Rule > Then Select the groups to which ...