Vehicle Not Available for Assignment When Creating a Job

Vehicle Not Available for Assignment When Creating a Job



To ensure seamless tracking and accurate vehicle assignments within the ZenduONE app, follow these steps. If issues persist, further troubleshooting may be required.


Steps 


  1. Verify location status in ZenduONE app: Ensure the vehicle’s location services are enabled within the ZenduONE app. Location tracking must be active for accurate monitoring and visibility.


  1. Confirm driver assignment to vehicle: Double-check that each driver is correctly assigned to their respective vehicle within the system. Incorrect assignments can cause discrepancies in tracking and reporting.


  1. Check for road connectivity issues: Verify that the driver has a valid road connection to all assigned stops. Gaps in connectivity can lead to tracking errors or missed assignments.



  1. Check for road connectivity issues: Verify that the driver has a valid road connection to all assigned stops. Gaps in connectivity can lead to tracking errors or missed assignments.




  1. Provide screenshots or screen recordings for troubleshooting: If the issue persists after completing the above steps, request screen recordings or screenshots from the driver’s mobile device. These visuals can assist in further diagnosing the issue for prompt resolution.




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