Troubleshooting Guide

Troubleshooting Guide

Known IssuesCategoryStatusOwnerLoom Video LinkDocumentNotes
Topfly devices firmware updateConfigurationLaunchedFahad Javed
Topfly device configuration updateConfigurationIn progressFahad Javed
Topfly device configuration update via text messageConfigurationIn progressFahad Javed
Integrating topfly devices on GeotabGeotab IntegrationIn progressFahad Javed
Solar device charging issuesTroubleshootingIn progressFahad Javed
Device losing charging at a quick paceTroubleshootingIn progressFahad Javed
Topfly asset trackers non communication issuesTroubleshootingIn progressFahad Javed

    • Related Articles

    • Troubleshooting Guide for ZenduIOT devices

      Overview This troubleshooting guide is designed to help users of ZenduCAM and other ZenduIoT devices effectively resolve common issues that may arise during operation. The guide addresses both hardware and software problems, ensuring comprehensive ...
    • Wired BLE Relay Installation Guide

      Installation Guide: Wired BLE Relay with Asset Trackers ? 1. Device Overview Model: ZenTrack T-Relay (BLE + Wired) Primary Use Cases: Engine cutoff, fuel pump control, door locks, sirens, AC, seatbelt/door sensors Control Methods: Bluetooth (via ...
    • ZenCAM Connectivity Troubleshooting Guide

      Introduction: Connectivity Issue: Through this segment, we can check if the device is connecting to the network and showing the live view on the portal or not. Step by Step Procedure: To check for connectivity issues you need to download the Veyes ...
    • ZenduBUS Troubleshooting Guide

      ZenduBUS Solution by Zenduit 1. Overview: The ZenduBUS solution offers two services: School Bus and Shuttle. Both services use the Geotab GO9 with the Active Tracking (Currently ProPlus plan). School Bus service includes add-ons such as IOX NFC ...
    • ZenCAM Recording Troubleshooting Guide

      Introduction: Recording Issue: Through this segment, we will check if the device is recording on the SD card/HDD drive on the device. Step By Step Procedure: To check for connectivity issues you need to download the Veyes App which is available on ...