Smartwitness cameras - NVS/Accessory camera not displaying

Smartwitness cameras - NVS/Accessory camera not displaying

Steps:

Model: CP4
Check the settings on the API, if the settings are right and if the accessory camera is still not reporting.
We need to confirm if it's a camera issue or cable issue so that we can replace it accordingly. 
Inform the customer to follow below steps:
1. Disconnect all secondary devices from the CP4 unit
2. Connect each camera one by one on CH1
If all secondary cameras are working on CH1 the issue is most likely in the Camera input cable.

If the issue isn't located after following the above steps ask the customer to test with a spare Camera input cable. (not mandatory only if they have spare input cable)


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