SmartWitness Camera - Retrieve video manually from SD card

SmartWitness Camera - Retrieve video manually from SD card

This article explains how to retrieve videos manually from the SD card for specific camera models.

Camera Models

  1. CP1
  2. CP2
  3. KP1/KP1S
  4. CP4


Download the SD card viewer software from the below link:
After installing the software, follow the below steps.
      1. Remove the SD card from the camera.
      2. Insert the SD card in the SD card reader.
      3. Open the SD card viewer and select the folder.
Refer to the attached video which demonstrates how to use the SD card viewer along with this mail.

    • Related Articles

    • Smartwitness Camera Basic troubleshooting steps

      This article explains how to complete basic troubleshooting steps for a SmartWitness camera. Steps Follow below troubleshooting steps:       1. Turn off the ignition.       2. Remove the SD card and re-insert it back       3. Remove the SIM card and ...
    • Close SD door

      Procedure: Please see the below image and ensure that the SD door locking switch is closed.
    • Insert the SIM and SD cards into the dashcam

      Procedure: To install the SIM and SD cards: Use the special screwdriver included in the box when you purchased the dashcam to remove the safety screws that lock it. Insert the SIM and SD cards, as needed NOTE: Only insert a microSIM card. If you ...
    • AD Plus - Viewing Videos from AD Plus SD Card

      Issue: How to manually retrieve videos from the AD plus SD card? AD Plus recorded footage is encrypted thus it needs a software to view it: How to view recordings directly from the SD card when inserting them into a laptop. You need to download and ...
    • ZenduCAM SW Troubleshooting

      This article explains the multiple methods to troubleshoot the SmartWitness ZenduCAM. Information to Collect Record the information of any hardware that is currently in use: DRID/SERIAL # of the Camera device Vehicle # in which the Camera is ...