SIM/Carrier Installation & Setup

SIM/Carrier Installation & Setup

ADAS Camera SIM/Carrier Installation & Setup


Connectivity Issue:  Through this segment, we can check if the device is connecting to the network and showing the live view on the portal or not.
To check for connectivity issues you need to download the  Veyes App which is available on both   IOS  &   Google Play .

  1. Check if the device is powered on.

  2. Do you see a red globe on the LED light ?

  3. Check if SIM is inserted.

  4. If SIM is not present, then insert the SIM and Repower the camera.

  5. Wait for Green Power and Green WIFI for ADAS/LITE or red for ADP?



  6. Connect to Wi-Fi. ( Ensure connected to camera 003F or 00D2 or 00710).


  7. Launch  Veyes application.

  8. See you are connected to the camera.

  9. Enter the username: admin

  10. Enter the password: admin


  1. Click on the Preferences option.

  2. Click on Basic.

  3. Click on Network.

  4. Click on Communication.

  5. Check for the APN Name.

  1. For  Flolive SIM: gigsky-02

  2. For 1NCE SIM:  iot.1nce.net

  3. If you have the following SIM, then no need to enter the APN Name.

  1. AT&T.

  2. Verizon.

  3. T-Mobile.

  4. Sprint.

  1. If you have any other SIM then please check with your SIM provider for the APN Name.

  1. Check for the  Certification option selected as None.

  2. Check for the Carrier option.

  1. None: If you are entering the APN name in the APN field (In step 15).

  2. Else select the correct Carrier as mentioned in Step 15(c).



  1. Click on Save.

  2. Now Power off the camera.

  3. Wait for all the lights to go off and then power on the camera.

  4. After powering on the camera, wait for 60 seconds and it should be able to connect to the SIM network. In case you still see red globe icon on the camera, continue with the following steps.

  5. Redo the troubleshooting from Step 6 to Step 18.

  6. Now click on General.


  1. Click on the Device module.

  2. Check for the Network Type.

  1. If you are getting unknown, then there is some issue with APN or SIM.

  1. Check for signal strength.

  2. Click on Basic Info.

  3. Check for Connected Status.

Please refer to the below video also to check for all the steps.







    • Related Articles

    • Installation Guide - ZenTRACK Power+

      Installation Video: Introduction Welcome to the ZenTRACK Power+ installation guide. This comprehensive guide provides clear and concise instructions for the successful installation and setup of your device. Whether you're a seasoned professional or a ...
    • ZenCAM Wireless Camera Installation

      System Composition: System Wiring: Installation Step 1: Insert the SIM and TF cards Take out the Dashcam (power-off), and use the Allen key in the kit to open the card slot panel on the right of the Dashcam by turning counterclockwise. Install SIM ...
    • ZenCAM LITE Installation Guide

      1. Introduction Welcome to the ZenCAM LITE Installation Guide. This guide is designed to help you through the installation and setup process , whether you are a professional installer or a fleet manager, ensuring your camera system is installed ...
    • ZenCAM PLUS Installation Guide

      1. Introduction Welcome to the ZenCAM PLUS Installation Guide. This guide is designed to help you through the installation and setup process of ZenCAM plus, whether you are a professional installer or a fleet manager, ensuring your camera system is ...
    • Wireless BLE Relay Installation Guide

      Table of contents Installation Guide: Wireless BLE Relay with Asset Trackers Overview This guide explains how to install and wire a wireless BLE relay for remote control of fuel pumps or starter circuits via an asset tracker. The solution enables ...