Installer After Hours Call Service
ZenduIT Installer After Hours Call Service
Overview:
GoZen provides a 24-hour, 5-days-a-week service desk, from Monday to Friday, ensuring continuous support for your installation needs. For after-hours support, we have provided a clear set of guidelines to help installers proceed efficiently.
Service Desk Availability
- Service Hours: 24 hours a day.
- Days: Monday to Friday.
After-Hours Installer Support Process
For support during after-hours, please follow these steps:
Refer to the Install Guides:
- Access the GoZen Hardware Install Guides for step-by-step installation instructions to ensure that installs are done as per the guidelines and common issues are eliminated that might be caused due to incorrect installation.
- Based on the products, the installation guides can be accessed below
Validate Installations Using MyInstallHub:
- Utilize MyInstallHub to validate your installations and ensure they meet ZenduIT's standards.
- Refer to this article to validate installs.
Refer to the Troubleshooting Help:
- If you encounter issues during installation, refer to the GoZen troubleshooting guide in the Help Center.
Contact Installer Support:
- If you have followed all the guidelines and still need assistance, please contact us via:
- Phone: +1-855-936-3848 x 2 or +1-647-494-9003
- Email: support@zenduit.com
- Chat: Chat With Us
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