How ZenduONE Empowers Fleet Managers to Take Charge of Maintenance
Meet Sarah, a fleet manager juggling the maintenance needs of 50 vehicles. Her biggest challenge? Keeping track of upcoming services, logging driver-reported issues, and ensuring repairs are resolved promptly. One hectic morning, Sarah realized a delivery truck was out of service because its oil change hadn’t been scheduled. This led to costly downtime and frustrated clients.
That’s when Sarah turned to ZenduONE, a system that streamlined her maintenance workflow and eliminated the chaos of manual tracking.
Challenges Fleet Managers Face
- Missed maintenance tasks due to manual tracking.
- Lack of clarity on vehicle servicing.
- Operational delays caused by unplanned downtime
How ZenduONE Solves These Challenges
Step 1: Setting Up Maintenance Reminders
- What It Does: Proactively schedules tasks based on odometer readings, engine hours, or time.
- How it's done in ZenduONE:
- Go to the Rule tab in the Admin module.
- Create a new rule.
- Fill out the rule name, description and select a vehicle or fleet group in entities.
- Select rule source as Maintenance Reminders.
- Choose the type of reminder and define the threshold or schedule.
- Define Action to send reminder notifications & service request details.
- Click Save.
- Example Scenario: Sarah sets reminders for tire rotations every 15,000 km.
Step 2: Logging Service Requests
- What It Does: Tracks reported issues in a centralized system.
- How to Do It in ZenduONE:
- Go to the Service Requests section.
- Click Add Service Request
- Fill out the issue details.
- Save the request.
- Example Scenario: A driver reports a brake noise, and Sarah logs it as a service request.
Step 3: Creating and Managing Repair Orders
- What It Does: Converts service requests into repair orders for resolution.
- How to Do It in ZenduONE:
- Open the Repair Orders section.
- Create a new repair order
- Select the requests to bundle and add details.
- Save and monitor the repair order’s status.
- Example Scenario: Sarah bundles a brake noise and oil change request into one repair order.
Benefits of Using ZenduONE
- Proactive Maintenance: Avoid costly downtime.
- Centralized Workflow: Track and manage tasks with ease.
- Efficient Resolutions: Streamline repairs and reduce costs.
With ZenduONE, Sarah gained control over her fleet’s maintenance process. Vehicles are serviced on time, repair tasks are centralized, and operational efficiency has improved significantly.
Related Articles
ZenduONE User Guide
Introduction ZenduONE integrates both hardware and software components to deliver a comprehensive video telematics solution aimed at boosting fleet safety and efficiency. Through features such as real-time video streaming, event-triggered recordings, ...ZenduONE Rule Types
Introduction This table provides a comprehensive overview of all system rules available in ZenduONE. Each rule is broken down into the following columns to help you better understand and utilize them: Rule Type: The name of the rule. Description: A ...Geotab Maintenance Center
Introduction Maintenance is the ultimate tool for streamlining maintenance processes and ensuring the longevity of your vehicles and assets. You can access summarized and streamlined data of your maintenance records, upcoming maintenance reminders, ...How ZenduONE Simplifies Maintenance Tasks for Technicians
Meet Gary, a technician overwhelmed with disorganized work orders. His day often involves hunting for vehicle details and dealing with incomplete task descriptions. One day, he received a work order for a brake repair but found out mid-job that an ...Manage ZenBEACON with ZenduONE
Introduction This article will walk you through how to efficiently manage and monitor your ZenBEACONs after you’ve completed the setup and configuration on the beacon and gateway sides. Note: In order for beacons to appear in ZenduONE, you must meet ...