How ZenduONE Empowers Fleet Managers to Take Charge of Maintenance
Meet Sarah, a fleet manager juggling the maintenance needs of 50 vehicles. Her biggest challenge? Keeping track of upcoming services, logging driver-reported issues, and ensuring repairs are resolved promptly. One hectic morning, Sarah realized a delivery truck was out of service because its oil change hadn’t been scheduled. This led to costly downtime and frustrated clients.
That’s when Sarah turned to ZenduONE, a system that streamlined her maintenance workflow and eliminated the chaos of manual tracking.
Challenges Fleet Managers Face
- Missed maintenance tasks due to manual tracking.
- Lack of clarity on vehicle servicing.
- Operational delays caused by unplanned downtime
How ZenduONE Solves These Challenges
Step 1: Setting Up Maintenance Reminders
- What It Does: Proactively schedules tasks based on odometer readings, engine hours, or time.
- How it's done in ZenduONE:
- Go to the Rule tab in the Admin module.
- Create a new rule.
- Fill out the rule name, description and select a vehicle or fleet group in entities.
- Select rule source as Maintenance Reminders.
- Choose the type of reminder and define the threshold or schedule.
- Define Action to send reminder notifications & service request details.
- Click Save.
- Example Scenario: Sarah sets reminders for tire rotations every 15,000 km.
Step 2: Logging Service Requests
- What It Does: Tracks reported issues in a centralized system.
- How to Do It in ZenduONE:
- Go to the Service Requests section.
- Click Add Service Request
- Fill out the issue details.
- Save the request.
- Example Scenario: A driver reports a brake noise, and Sarah logs it as a service request.
Step 3: Creating and Managing Repair Orders
- What It Does: Converts service requests into repair orders for resolution.
- How to Do It in ZenduONE:
- Open the Repair Orders section.
- Create a new repair order
- Select the requests to bundle and add details.
- Save and monitor the repair order’s status.
- Example Scenario: Sarah bundles a brake noise and oil change request into one repair order.
Benefits of Using ZenduONE
- Proactive Maintenance: Avoid costly downtime.
- Centralized Workflow: Track and manage tasks with ease.
- Efficient Resolutions: Streamline repairs and reduce costs.
With ZenduONE, Sarah gained control over her fleet’s maintenance process. Vehicles are serviced on time, repair tasks are centralized, and operational efficiency has improved significantly.
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