Welcome to the Zenduit Asset Tracker installation guide. This comprehensive guide is designed to provide you with clear and concise instructions for the successful installation and setup of your Zenduit Asset Tracker. Whether you are a seasoned professional or a first-time installer, this guide will help ensure that your asset tracker is installed correctly and operates efficiently.
The Zenduit Asset Tracker is a state-of-the-art device designed to provide real-time tracking and monitoring of valuable assets. Equipped with advanced GPS and cellular technology, the Zenduit Asset Tracker offers precise location data, movement alerts, and comprehensive asset management features. This versatile device is ideal for a wide range of applications, including fleet management, equipment tracking, and inventory control.
Key Features:
Before you begin the installation process, please read and follow these safety precautions to ensure a safe and effective installation:
Proper preparation is key to a smooth installation process. Follow these steps to prepare for the installation of your Zenduit Asset Tracker:
By following these preparation steps, you can help ensure a smooth and successful installation of your Zenduit Asset Tracker.
6.1 SIM Card Pre Installation Note
6.1.1 SIM card d ata service should be enabled
6.1.2 If SIM ca rd is locked via PIN, please unlock it first.
6.1.3 E nsure there is sufficient balance in the SIM card
6.2 SIM card installation and tracker power switch
6.2.1 Open the tracker rear cover with the s crewdriver
6.2.2 Insert the SIM card with a little push. Turn the power switch from off to on.
6.2.3 P ut the cover back and use screwdriver to fix the cover tightly.
Fix Screws
6.3.1 It is VERY IMPORTANT to fix the 4 rear cover screws to prevent water from
leaking inside and cause damage to device.
6.3.2 Screw ing: TOPFLYtech recommend TA 51 screwdriver ( as an optional accessory to
help customer standardize the screw fixing strength S crew f ixing g uide below.
Quick Trouble Shooting
7.1 Unable to C onnect to the Tracking Platform
7.1.1 Check the APN and IP settings.
7.1.2 Check the SIM card whether support specific network and the data service
whether is enabled.
7.1.3 Make sure there is no limitation or already added server IP to the IP whitelist when
using a M2M SIM card.
7.1.4 Check the remaining balance or network signal of the SIM card
7.2 Tracker Shows Offline
7.2.1 C heck the external power voltage to see whether the tracker is disconnected from
external power.
7.2.2 Check whether the vehicle entered network blind area.
7.2.3 Check the balance of tracker SIM card.
7.2.4 If the connection lost happens on the last several day s of the month, check
whether the net work service is terminated by carrier because of exceeding the
max data usage volume
Unable to locate
7.3.1 Is the top side (with TOP SIDE logo on) facing upwards without shielded by
metallic things during the installation?
7.3.2 Does the vehi cle enter an area with no satellite coverage?
7.4 Location Drift
In an area with poor
GNSS signal ( like the a reas with lots of high buildings), location drift
may happen. When m ove to open area, the drift will no longer exists.
7.5 N o Command Reply
7.5.1 Check the command format. Make sure it’s correct.
7.5.2 Vehicle may be in network blind area.
7.5.3 Ensure the SIM card is properly inserted.