Simplified Installation Guide for Asset Trackers

Introduction

Welcome to the Zendu Tracker installation guide. This comprehensive guide is designed to provide you with clear and concise instructions for the successful installation and setup of your Zendu Tracker. Whether you are a seasoned professional or a first-time installer, this guide will help ensure that your asset tracker is installed correctly and operates efficiently.

Overview of Asset Tracker

The Zendu Tracker is a state-of-the-art device designed to provide real-time tracking and monitoring of valuable assets. Equipped with advanced GPS and cellular technology, the Zendu Tracker offers precise location data, movement alerts, and comprehensive asset management features. This versatile device is ideal for a wide range of applications, including fleet management, equipment tracking, and inventory control.

Key Features:

5. Real-Time Tracking: Provides accurate location data in real-time.
   

5. Geo-Fencing: Set virtual boundaries and receive alerts when assets enter or leave designated areas.
   

5. Movement Alerts: Get notified of any unauthorized movements or tampering.
   

5. Long Battery Life: Ensures prolonged operational periods without frequent recharging.
   

5. Rugged Design: Built to withstand harsh environmental conditions.
   

Safety Precautions:

Before you begin the installation process, please read and follow these safety precautions to ensure a safe and effective installation:

1. Read the Manual: Carefully read the entire installation guide before starting the installation process.
   

1. Use Proper Tools: Ensure you have the necessary tools and equipment for installation.
   

1. Avoid Short Circuits: Do not connect the device to power sources other than those specified in the manual to prevent short circuits.
   

1. Handle with Care: Handle the asset tracker and its components with care to avoid damage.
   

1. Follow Electrical Safety: If the installation involves wiring, follow standard electrical safety practices to prevent shocks and injuries.
   

1. Check Compatibility: Ensure that the asset tracker is compatible with the assets you intend to track.
   

1. Secure Installation: Make sure the tracker is securely installed to avoid it becoming dislodged during operation.
   

Pre-Installation Preparation:

Proper preparation is key to a smooth installation process. Follow these steps to prepare for the installation of your Zendu Tracker:

1. Unpack the Device:
   

2. Carefully unpack the asset tracker and verify that all components are present.
3. Inspect the device for any physical damage.
   

2. Gather Tools and Materials:
   

1. Ensure you have all the necessary tools and materials, including mounting brackets, screws, a screwdriver, and any other items specified in the manual.
   

3. Choose Installation Location:
   

2. Select a suitable location on the asset where the tracker will be installed. The location should allow for a clear view of the sky for optimal GPS signal reception.
3. Ensure the chosen location is secure and protected from potential damage.
   

4. Charge the Device:
   

2. If the asset tracker has a rechargeable battery, ensure it is fully charged before installation.
3. Follow the charging instructions provided in the manual.
   

5. Test the Device:
   

2. Power on the asset tracker and perform a preliminary test to ensure it is functioning correctly.
3. Verify that the device is acquiring a GPS signal and communicating with the tracking platform.
   

6. Review Installation Steps:
   

2. Familiarize yourself with the installation steps outlined in this guide.
3. Ensure you understand each step before proceeding with the installation.

By following these preparation steps, you can help ensure a smooth and successful installation of your Zendu Tracker.

Installation for Zentrack Power (12B)

Installation Guide:

1. SIM Card Pre Installation Note

1. SIM card data service should be enabled

1. If SIM card is locked via PIN, please unlock it first.

1. Ensure there is sufficient balance in the SIM card

1. SIM card installation and tracker power switch

1. Open the tracker rear cover with the screwdriver

1. Insert the SIM card with a little push. Turn the power switch from off to on.

1. Put the cover back and use screwdriver to fix the cover tightly.
   

Fix Screws:

It is VERY IMPORTANT to fix the 4 rear cover screws to prevent water from leaking inside and cause damage to device.

Quick Trouble Shooting:

1. Unable to Connect to the Tracking Platform
2. Check the APN and IP settings.
3. Check the SIM card whether support specific network and the data service whether is enabled.
4. Make sure there is no limitation or already added server IP to the IP whitelist when using a M2M SIM card.
5. Check the remaining balance or network signal of the SIM card
6. Tracker Shows Offline
7. Check the external power voltage to see whether the tracker is disconnected from external power.
8. Check whether the vehicle entered network blind area.
9. Check the balance of tracker SIM card.
10. If the connection lost happens on the last several day s of the month, check whether the network service is terminated by carrier because of exceeding the max data usage volume

Unable to locate:

1. Is the top side (with TOP SIDE logo on) facing upwards without shielded by metallic things during the installation?
2. Does the vehicle enter an area with no satellite coverage?
3. Location Drift in an area with poor
4. GNSS signal ( like the areas with lots of high buildings), location drift may happen. When move to open area, the drift will no longer exists.
5. No Command Reply
6. Check the command format. Make sure it’s correct.
7. Vehicle may be in network blind area.
8. Ensure the SIM card is properly inserted.